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Last Update April 2026
FactoryTalk AssetCentre Desktop Client Help
Welcome to FactoryTalk AssetCentre
Navigate FactoryTalk AssetCentre
Navigate FactoryTalk AssetCentre
About the Menu Bar
About the Menu Bar
About the Toolbar
About the Toolbar
About the Asset View
About the Asset View
About the Asset Catalog
About the Asset Catalog
About the Workspace Pane
About the Workspace Pane
About the Status Bar
About the Status Bar
About FactoryTalk AssetCentre dialog box
About FactoryTalk AssetCentre dialog box
Configure security for FactoryTalk AssetCentre
Configure security for FactoryTalk AssetCentre
About Options dialog boxes
About Options dialog boxes
Security considerations when using the FactoryTalk AssetCentre software
Security considerations when using the FactoryTalk AssetCentre software
Activation in FactoryTalk AssetCentre
Activation in FactoryTalk AssetCentre
About logging on or off of FactoryTalk AssetCentre
About logging on or off of FactoryTalk AssetCentre
Keyboard shortcuts
Keyboard shortcuts
Architecting FactoryTalk AssetCentre
Architecting FactoryTalk AssetCentre
Recommended Platform Requirements
Recommended Platform Requirements
Network Configuration
Network Configuration
Recommended System Limits
Recommended System Limits
Activation/Licensing
Activation/Licensing
Database Considerations
Database Considerations
FactoryTalk AssetCentre Client
FactoryTalk AssetCentre Client
FactoryTalk AssetCentre Agent
FactoryTalk AssetCentre Agent
Audit and Event Logs
Audit and Event Logs
Archive
Archive
FactoryTalk AssetCentre Disaster Recovery Capability
FactoryTalk AssetCentre Disaster Recovery Capability
General Asset Tree Best Practices
General Asset Tree Best Practices
FactoryTalk Security
FactoryTalk Security
View FactoryTalk AssetCentre server and agent status via FactoryTalk System Status Portal
View FactoryTalk AssetCentre server and agent status via FactoryTalk System Status Portal
Get started with FactoryTalk AssetCentre
Step 1: Add users to the FactoryTalk Directory
Step 1: Add users to the FactoryTalk Directory
Step 2: Add client computers
Step 2: Add client computers
Step 3: Configure security
Step 3: Configure security
Step 4: Add contacts to the Address Book
Step 4: Add contacts to the Address Book
Step 5: Design the asset tree
Step 5: Design the asset tree
Step 6: Add assets
Step 6: Add assets
Step 7: Set security for assets
Step 7: Set security for assets
Step 8: Set up Disaster Recovery schedules
Step 8: Set up Disaster Recovery schedules
Conclusion and additional features
Conclusion and additional features
Administration
Add a user
Add a user
Add a client computer
Add a client computer
Add an agent computer
Add an agent computer
Change server settings
Change server settings
Move the FactoryTalk AssetCentre server
Move the FactoryTalk AssetCentre server
Change the SQL Server user account
Change the SQL Server user account
Integrate an editor for a Siemens controller
Integrate an editor for a Siemens controller
About utilities
About utilities
Log on FactoryTalk AssetCentre services with different types of accounts
Log on FactoryTalk AssetCentre services with different types of accounts
Assets
Design the asset tree
Design the asset tree
Add an asset
Add an asset
About Add asset dialog boxes
About Add asset dialog boxes
Delete an asset
Delete an asset
Rename an asset
Rename an asset
Edit asset properties
Edit asset properties
Asset properties dialog box
Asset properties dialog box
Select Logix5000 assets to update controller IO properties dialog box
Select Logix5000 assets to update controller IO properties dialog box
Copy an asset
Copy an asset
Move an asset
Move an asset
Export an Asset Inventory backup file (.raai) for PCDC
Export an Asset Inventory backup file (.raai) for PCDC
Associate a device in the Asset View with a networked device
Associate a device in the Asset View with a networked device
Change security settings for an asset
Change security settings for an asset
FactoryTalk AssetCentre Security Configuration Export Tool
FactoryTalk AssetCentre Security Configuration Export Tool
Find an asset in the asset tree
Find an asset in the asset tree
Meaning of each action
Meaning of each action
Assets Lifecycle
Settings on the Assets Lifecycle tab
Settings on the Assets Lifecycle tab
Examples for each filter result on the Assets Lifecycle tab
Examples for each filter result on the Assets Lifecycle tab
Product lifecycle statuses
Product lifecycle statuses
Firmware version lifecycle statuses
Firmware version lifecycle statuses
Synchronize lifecycle status of assets
Synchronize lifecycle status of assets
Refresh lifecycle status of assets
Refresh lifecycle status of assets
Select File dialog box
Select File dialog box
Export lifecycle information
Export lifecycle information
Filter the asset list
Filter the asset list
View detailed lifecycle status
View detailed lifecycle status
About the Asset Inventory window
Open the Asset Inventory window to view the scanning result
Open the Asset Inventory window to view the scanning result
What's in the Asset Inventory window?
What's in the Asset Inventory window?
Search the result in the Asset Inventory window
Search the result in the Asset Inventory window
Set columns to view the scanning result in the Asset Inventory window
Set columns to view the scanning result in the Asset Inventory window
Edit additional information to the Asset Inventory result
Edit additional information to the Asset Inventory result
Change commission date to the Asset Inventory result
Change commission date to the Asset Inventory result
Export the Asset Inventory scanning result
Export the Asset Inventory scanning result
Export product information and register on the Rockwell Automation Product Registration website
Export product information and register on the Rockwell Automation Product Registration website
Add new assets to the asset tree
Add new assets to the asset tree
Update assets in the asset tree with different asset properties
Update assets in the asset tree with different asset properties
Agent Groups
View Agent Groups
View Agent Groups
View Agent status for schedules
View Agent status for schedules
View Agent status for searches
View Agent status for searches
Create an agent group
Create an agent group
Delete an agent group
Delete an agent group
Rename an agent group
Rename an agent group
Edit agent group properties
Edit agent group properties
Create an agent computer
Create an agent computer
Delete an agent computer
Delete an agent computer
Edit agent computer properties
Edit agent computer properties
Move an agent computer
Move an agent computer
Move an asset
Move an asset
FactoryTalk AssetCentre agent frequently asked questions
FactoryTalk AssetCentre agent frequently asked questions
Determining the necessary number of FactoryTalk AssetCentre agents
Determining the necessary number of FactoryTalk AssetCentre agents
FactoryTalk AssetCentre Agent Group frequently asked questions
FactoryTalk AssetCentre Agent Group frequently asked questions
FactoryTalk AssetCentre Agent Controller Launch Control Panel
Start an agent controller as a service
Start an agent controller as a service
Start an agent controller as an application
Start an agent controller as an application
Stop an agent controller's running mode
Stop an agent controller's running mode
Stop an agent controller's application running mode from Windows notification area
Stop an agent controller's application running mode from Windows notification area
Change an agent controller's running mode
Change an agent controller's running mode
Repair an agent controller's permissions
Repair an agent controller's permissions
About the agent controller application icon in Windows notification area
About the agent controller application icon in Windows notification area
Archive
View Archive
View Archive
Add files to Archive
Add files to Archive
Set working folders
Set working folders
Open files or binders
Open files or binders
Asset Retrieval Options dialog box
Asset Retrieval Options dialog box
Check out files and binders
Check out files and binders
Check in files and binders
Check in files and binders
Archive Management of Change website
Archive Management of Change website
Unblock a Management of Change workflow
Unblock a Management of Change workflow
Archive Check-out Integration with ThinManager Client
Archive Check-out Integration with ThinManager Client
About getting a file or binder
About getting a file or binder
Export a FactoryTalk View Site Edition backup
Export a FactoryTalk View Site Edition backup
About changing the contents of a binder
About changing the contents of a binder
Undo a check out
Undo a check out
Promote files or binder version
Promote files or binder version
Label a file or binder version
Label a file or binder version
Remove labels
Remove labels
About pinning or unpinning files or binders
About pinning or unpinning files or binders
View file or binder history
View file or binder history
View labels
View labels
Date and time settings
Date and time settings
Set file associations
Set file associations
Put a shortcut to a file or binder on the desktop
Put a shortcut to a file or binder on the desktop
Delete archived files
Delete archived files
Archive frequently asked questions
Archive frequently asked questions
FactoryTalk AssetCentre Archive frequently asked questions
FactoryTalk AssetCentre Archive frequently asked questions
FactoryTalk AssetCentre Archive Cleanup Wizard
FactoryTalk AssetCentre Archive Cleanup Wizard
Schedules
View Schedules
View Schedules
Create a schedule
Create a schedule
Modify scheduled operation properties
Modify scheduled operation properties
About the configuration for security-enabled RSLogix products
About the configuration for security-enabled RSLogix products
About running a schedule
About running a schedule
About stopping a schedule
About stopping a schedule
Rename a schedule
Rename a schedule
Filter schedules
Filter schedules
Sort and arrange schedules
Sort and arrange schedules
About sending schedule results
About sending schedule results
Delete a schedule
Delete a schedule
Starting point of a schedule
Starting point of a schedule
Enable or disable scheduled assets
Enable or disable scheduled assets
Scheduled asset status definitions
Scheduled asset status definitions
Change schedule timing
Change schedule timing
Set asset defaults for schedules
Set asset defaults for schedules
Schedule changes when assets are moved, deleted, or renamed
Schedule changes when assets are moved, deleted, or renamed
About Backup Data and Configuration Data in schedules
About Backup Data and Configuration Data in schedules
Copy a version from Backup Data to Configuration Data
Copy a version from Backup Data to Configuration Data
About Backup to Config Data wizard
About Backup to Config Data wizard
Logs
The Logs toolbar buttons and their meanings
The Logs toolbar buttons and their meanings
About the Log Item Details pane
About the Log Item Details pane
View the Event Log
View the Event Log
View the Audit Log
View the Audit Log
View the Diagnostics and Health Log
View the Diagnostics and Health Log
Sort and arrange log records
Sort and arrange log records
Perform a Quick Search on a log
Perform a Quick Search on a log
Filter log records
Filter log records
Change the refresh rate and number of shown records
Change the refresh rate and number of shown records
Show file attachments and troubleshooting information
Show file attachments and troubleshooting information
Change the status of a Diagnostics and Health Log record
Change the status of a Diagnostics and Health Log record
Copy information from the Log Item Details pane
Copy information from the Log Item Details pane
Refresh logs
Refresh logs
Print log records
Print log records
FactoryTalk AssetCentre Log Cleanup Utility
FactoryTalk AssetCentre Log Cleanup Utility
Rockwell Automation Compare
About setting up Rockwell Automation Compares
About setting up Rockwell Automation Compares
Perform a Rockwell Automation Compare
Perform a Rockwell Automation Compare
Export compare engine configurations
Export compare engine configurations
Import compare engine configurations
Import compare engine configurations
Set Rockwell Automation Compare options for Siemens S5 Controller and S7 Controller (STEP7)
Set Rockwell Automation Compare options for Siemens S5 Controller and S7 Controller (STEP7)
Rockwell Automation Compare Viewer
Rockwell Automation Compare Viewer
Device parameters for Rockwell Automation Compare
Device parameters for Rockwell Automation Compare
Results of comparing two folders
Results of comparing two folders
Searches
Searches tab
Searches tab
Tabs on the Searches tab's lower pane
Tabs on the Searches tab's lower pane
Create searches
Create searches
About running searches
About running searches
Filter searches
Filter searches
About modifying and saving searches
About modifying and saving searches
Set scheduled search options
Set scheduled search options
Create or modify a search schedule
Create or modify a search schedule
Rename searches
Rename searches
Send search results
Send search results
Sort and arrange searches
Sort and arrange searches
Delete searches
Delete searches
Set search security
Set search security
Address Book
View the Address Book
View the Address Book
Create contacts
Create contacts
Create groups
Create groups
Find contacts and groups
Find contacts and groups
Modify contacts and groups
Modify contacts and groups
Delete contacts from a group
Delete contacts from a group
Delete contacts from the Address Book
Delete contacts from the Address Book
Delete groups
Delete groups
Address Book frequently asked questions
Address Book frequently asked questions
Troubleshoot
View diagnostic messages
View diagnostic messages
Client can't connect to server
Client can't connect to server
Can't enter Design mode
Can't enter Design mode
Can't connect to Allen-Bradley PanelView Plus devices
Can't connect to Allen-Bradley PanelView Plus devices
Can't connect to Allen-Bradley MobileView devices
Can't connect to Allen-Bradley MobileView devices
Disaster Recovery schedule task fails with an error message "Device Not Found"
Disaster Recovery schedule task fails with an error message "Device Not Found"
Troubleshoot archive
Troubleshoot archive
Troubleshoot common errors in Disaster Recovery schedules for Mitsubishi GX Works2 and GX Works3
Troubleshoot common errors in Disaster Recovery schedules for Mitsubishi GX Works2 and GX Works3
Troubleshoot common errors in Disaster Recovery schedules for Control Expert
Troubleshoot common errors in Disaster Recovery schedules for Control Expert
Troubleshoot logs
Troubleshoot logs
Troubleshoot common errors in Disaster Recovery schedules for Siemens TIA Portal
Troubleshoot common errors in Disaster Recovery schedules for Siemens TIA Portal
Troubleshoot mismatched configurations when performing Siemens TIA Portal Disaster Recovery tasks
Troubleshoot mismatched configurations when performing Siemens TIA Portal Disaster Recovery tasks
Troubleshoot schedules
Troubleshoot schedules
Tab is blank or says reading information
Tab is blank or says reading information
Contact Rockwell Automation Technical Support
Contact Rockwell Automation Technical Support
Glossary
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