Troubleshoot common errors in Disaster Recovery schedules for Control Expert
The following table introduces some error messages that you may encounter during the Disaster Recovery schedules for Control Expert and their possible reasons for happening.
Error Messages | Explanations |
|---|---|
Error encountered during Schneider agent connector execution (0x0001) | Windows CMD encountered an unspecified failure during execution. Please contact Rockwell Automation Technical Support. |
Error communicating with Schneider agent connector (0x0004) | A parameter is missing. Please contact Rockwell Automation Technical Support. |
Error communicating with Schneider agent connector (0x0005) | Unable to determine one or more of the required settings. Please contact Rockwell Automation Technical Support. |
Error communicating with Schneider agent connector (0x0006) | The called method or function is not implemented. Please contact Rockwell Automation Technical Support. |
Error communicating with Schneider agent connector (0x0007) | The given time stamp is out of the allowed range. Please contact Rockwell Automation Technical Support. |
Error communicating with Schneider agent connector (0x0008) | The AgentController service cannot communicate with the Schneider agent connector. Please contact Rockwell Automation Technical Support. |
No access to required file or folder (0x0009) | The access to files or folders is denied because the files or folders do not exist or the required permissions are not granted. |
No access to required file or folder (0x000A) | The specified files or folders were not found or do not exist. |
Error copying data (0x000B) | An error occurred when copying the files or folders. |
System error during task execution (0x000C) | The path to the third-party vendor’s APIs or application is not existing or accessible. |
System error during task execution (0x000F) | An invalid value has been detected. Unable to execute the task. |
Error occurred during comparison (0x0010) | An error occurred determining the comparison results. |
System error during task execution (0x0011) | An error occurred when converting a value into another type or unit. |
Error occurred during device backup (0x0012) | An error occurred during the backup task. |
Error occurred during comparison (0x0013) | An error occurred during the compare task. |
System error during task execution (0x0014) | An error occurred when extracting or archiving files. |
System error during task execution (0x0015) | An error occurred when using or accessing a COM object. |
Communication error during task execution (0x0016) | An error occurred when using an SSH or SFTP connection. |
Communication error during task execution (0x0017) | An error occurred when using an FTP connection. |
Error communicating with Schneider agent connector (0x0018) | Different hash values are detected. Please contact Rockwell Automation Technical Support. |
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