Troubleshoot common errors in Disaster Recovery schedules for Siemens TIA Portal

The following table introduces some error messages that you may encounter during the Disaster Recovery schedules for Siemens S7 Controller (TIA Portal) and their possible reasons for happening.
Error Messages
Explanations
Error encountered during Siemens agent connector execution (0x0001)
Windows CMD encountered an unspecified failure during execution. Make sure the FIPS is disabled on the FactoryTalk AssetCentre computer. If the problem exists, please contact Rockwell Automation Technical Support.
Error communicating with Siemens agent connector (0x0004)
A parameter is missing. Please contact Rockwell Automation Technical Support.
Error communicating with Siemens agent connector (0x0005)
Unable to determine one or more of the required settings. Please contact Rockwell Automation Technical Support.
Error communicating with Siemens agent connector (0x0006)
The called method or function is not implemented. Please contact Rockwell Automation Technical Support.
Error communicating with Siemens agent connector (0x0007)
The given time stamp is out of the allowed range. Please contact Rockwell Automation Technical Support.
Error communicating with Siemens agent connector (0x0008)
The AgentController service cannot communicate with the Siemens agent connector. Please contact Rockwell Automation Technical Support.
No access to required file or folder (0x0009)
The access to files or folders is denied. Possible reasons and workarounds include:
  • The TIA Portal is installed after installing the FactoryTalk AssetCentre Agent. Run the FactoryTalk AssetCentre Agent Controller Launch Control Panel from Start > Rockwell Software, and then select Repair.
  • The agent controller is running as a service. Change the agent controller's running mode to run as an application by using the FactoryTalk AssetCentre Agent Controller Launch Control Panel.
No access to required file or folder (0x000A)
The specified files or folders were not found or do not exist.
Error copying data (0x000B)
An error occurred when copying the files or folders.
System error during task execution (0x000C)
The path to the third-party vendor’s APIs or application does not exist or is accessible.
System error during task execution (0x000F)
An invalid value has been detected. Unable to execute the task.
Error occurred during comparison (0x0010)
An error occurred determining the comparison results.
System error during task execution (0x0011)
An error occurred when converting a value into another type or unit.
Error occurred during device backup (0x0012)
An error occurred during the backup task.
Error occurred during comparison (0x0013)
An error occurred during the compare task.
System error during task execution (0x0014)
An error occurred when extracting or archiving files.
System error during task execution (0x0015)
An error occurred when using or accessing a COM object. A possible reason might be that the TIA Portal or TIA Openness is not installed on the computer.
Communication error during task execution (0x0016)
An error occurred when using an SSH or SFTP connection.
Communication error during task execution (0x0017)
An error occurred when using an FTP connection.
Error communicating with Siemens agent connector (0x0018)
Different hash values detected. Please contact Rockwell Automation Technical Support.
TIA Portal error occurred during task execution (0x0019)
An error occurred during the TIA Portal StationUpload. Please check if any of the following problems exist:
  • The
    Addressing Info
     in asset properties is incorrect.
  • The access level for the controller is set to
    HMI access
     or
    No access
     but no password is detected or the password is incorrect.
  • The communication mode settings in FactoryTalk AssetCentre and TIA Portal projects do not match. Make sure either both are set to
    Secure
     or the TIA Portal projects are set to
    Legacy and Secure
    .
  • The project goes online on another computer when the task is running.
  • The TIA Portal version in asset properties is incorrect.
TIA Portal error occurred during task execution (0x001A)
An error occurred when accessing the TIA Portal Fingerprints.
TIA Portal error occurred during task execution (0x001B)
An error occurred when creating the TIA Portal Dataframe.
The asset network path has not been set
The
Addressing Info
 in asset properties is missing.
Asset configuration does not contain valid TIA Portal version
The
TIA Portal Version
 in asset properties is missing.
TIA Portal disaster recovery task failed due to TIA Portal Version and Backup Data mismatch
The Backup Data file version and TIA Portal version in asset properties are mismatched.
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