Troubleshoot archive
This topic lists some issues regarding Archive.
I can't check in a file (or binder).
You may have changed an asset's working folder since checking out the file. Make sure that the working folder points to the correct location of the checked-out file. Also, if the file is checked out by another user, you must have
Override Archive Check In
permission to check in the file.I can't open a file (or binder).
Before opening a file, you must retrieve an image of the file to the current working folder or you will be prompted to get a read-only copy of the file or check out the file for editing. If the message
No program associated with the specified file for this operation
appears, you need to specify the software program that should open the file.The wrong program opens a file (or binder).
FactoryTalk AssetCentre allows you to set file associations to determine the software product that opens a file. If you do not set file associations, the default Microsoft Windows file association will be used.
A button is not available.
If a button or field on the
Archive
tab is disabled, it generally means the operation cannot be performed because the user doesn't have the required permission or the asset state does not permit the operation. For example, you cannot check in a file that has not been checked out.I did a recursive get or check out and the subfolders didn't copy.
If an asset's subfolder has its own working folder specified, files will be copied to that working folder rather than the working folder of the asset.
Provide Feedback