Disaster Recovery schedule task fails with an error message "Device Not Found"
When an asset's Addressing Info property, its communication path, is set using RSLinx Classic version 4.11, 4.12, 4.20, or 4.21, Disaster Recovery schedules for some assets, such as Allen-Bradley Logix 5000 Controller, may fail with an error indicating that the target device is not found. This problem affects FactoryTalk AssetCentre versions 9.00, 10.00, and 11.00.
To resolve this problem, verify that the following patches are installed in the FactoryTalk AssetCentre Server, Agents, and Clients:
- For the RSLinx Classic patch, see Knowledgebase Document ID: BF27868 - Patch: RSLinx Classic becomes unresponsive while FactoryTalk AssetCentre is performing an inventory scan in a large system configuration, RSLinx Classic 4.11/4.12/4.20/4.21.
- For the FactoryTalk AssetCentre patch, see Knowledgebase Document ID: BF27584 - Patch: The Asset Inventory CIP scan results may not return all devices, FactoryTalk AssetCentre 9.00/11.00.TIP:There is no patch for FactoryTalk AssetCentre version 10.00, and your system must be upgraded to FactoryTalk AssetCentre version 11.00 and patched to remedy.
Provide Feedback