Can't enter Design mode

You might not have the permissions to enter Design mode.

Someone else may be in Design mode. Only one user at a time can be in Design mode. Examine the audit log to see if someone else is in Design mode and if so, who.

If the server is not activated, you cannot enter Design mode (or view logs). To see if the server is activated, select

Help > About

. Under

Components

select

FactoryTalk AssetCentre Server Features

. Then in the left pane below that select

FactoryTalk AssetCentre Server

. Activation information for the server is shown on the right. The word LICENSED indicates that it is activated.

If the server needs to be activated, first click

Refresh

in the

About

dialog box. If the server is still not activated, see your system administrator. The FactoryTalk Activation Manager help file may be useful in determining how to activate the server.

The server, database, or FactoryTalk Directory may be offline or unavailable.

If the Design mode button is unavailable, the above issues are not the cause, and showing the

Schedules

,

Searches

, and

Archive

tabs show a blank screen or the message

reading information

for an inordinately long time, then reboot the client computer and the

Design

button should become available.