Troubleshooting tools for FactoryTalk Linx

To help you isolate, diagnose, and correct any problems you may experience using
FactoryTalk Linx
, use the following troubleshooting tools:
FactoryTalk Diagnostics
event log
FactoryTalk Diagnostics
provides the ability to log errors, warnings, and other status messages generated throughout a
FactoryTalk
-enabled system to a central location called an event log.
If you encounter a problem, you can review the events in the log that led up to the problem to assist in determining the cause, or you can monitor the log to identify potential problems and take corrective action before a problem occurs. To view messages logged to the Local Log, open the
FactoryTalk Diagnostics
Viewer
on the computer where the alarm server resides.
Predefined items
Predefined items are internal counters or strings that are made available by data providers as data items for diagnostic purposes. Predefined items provided by data providers access internal information contained in
FactoryTalk Linx
and do not require reads.
Use the
Tag Browser
to access predefined items.
TIP:
If you are still unable to isolate or solve the problem, contact Rockwell Automation Technical Support.
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