I cannot log on with a Windows-linked group account
Possible cause and solution:
- The log on did not include the full user name credential.Try logging on again, making sure to include the domain name with the user name, like this:MyDomain\MyAccountName.
- The number of failed log on attempts exceeded theWindowssecurity policy and theWindowsaccount is temporarily locked.Wait for the lock to expire (typically about 15 minutes), or contact yourWindowsadministrator to enable the account.
- (For systems usingWindows ServerActive Directory Domain Services) There might be authentication problems withWindowsgroups that have the Domain Local group scope.Windows-linked groups that reference accounts that are members ofWindowsgroups with Domain Local scope can fail authentication and authorization checks.To solve this problem, either:
- Add aWindows-linked group that references aWindowsgroup with Global scope rather than Domain Local scope. Delete theWindows-linked group that references the group that is restricted to Domain Local scope.
- Add individualWindows-linked accounts explicitly instead of using theWindows-linked group, and then delete theWindows-linked group that references the group that is restricted to Domain Local scope. If you prefer to manage these accounts in a group, create aFactoryTalkuser group and add theWindows-linked accounts as members of that group.
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