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Product Registration

Registering your product with Rockwell Automation allows for several key business benefits.

You made the decision to integrate our Stratix® Managed Switches into your network infrastructure. Now take the time to protect that investment through Product Registration using the myRockwellAutomation portal.

Benefits include:

  • Additional 2 year warranty from end of Rockwell Automation product warranty
  • Easy access to product documentation
  • Updated product lifecycle status​
Register Now
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Extended Warranty Promotion Terms

Stratix Industrial Managed Ethernet Switch products identified as Extended Warranty Eligible Products (hereinafter “Products”) shipped on or after July 1, 2018, by Rockwell Automation directly to end users or to authorized Allen-Bradley Distributors and authorized resellers with a promotional sticker on the product packaging box stating “Important Notice!” and registered to an end user location may be eligible for a 24-month warranty extension.

Rockwell Automation reserves the right to deny or revoke any extension of the Rockwell Automation standard product warranty, if it determines the Products were not purchased from an authorized Allen Bradley Distributor or authorized reseller, or if the end user location information is not disclosed during registration. This warranty extension promotion is applicable to Products covered by a standard Rockwell Automation warranty. Products already covered by extended warranty agreements are not eligible for further warranty extension under this promotion. Products with an expired standard Rockwell Automation warranty are ineligible for this promotion. Rockwell Automation reserves the right to modify the Products list and terms of this promotion at any time.


Frequently Asked Questions

Account Questions

How do I create a Rockwell Automation account?

Click here to create an account or use your existing KnowledgeBase credentials to log in. View our Account Support Center for more information.
 

Why am I receiving an error when signing in?

If you are having issues signing into your Rockwell Automation account visit our Account Support Center for more information.
 

Registration Questions

How do I register a product using the QR code?

To scan a QR Code, open your phone’s native camera app or a third party QR Code scanner. Align the camera with the QR Code and follow the link.
 

What if I cannot locate the QR code or barcode to scan?

If you do not have access to the QR Code or Barcode located on the product label, you can manually enter the Serial Number and Catalog Number using the provided input fields.
 

Should I register to my Company or my Customer?

An end user customer should register the product to “My Company” in the app. A Value Added Reseller (i.e., OEMs, SIs, etc.) should register the product to “My Customer” in the app, assigning to their end user customer.
 

Why I should register my product?

Successfully registering your product results in a 2 year extension on top of our standard 1 year manufacturer warranty.
 

What products can I register?

Product registration is currently open to certain Stratix Managed Switches only. View list of extended warranty eligible products.
 

Warranty Questions

When will my warranty be extended?

Typically within a month you will receive an email confirmation on the registration and extension. In some cases, it may take longer for us to verify the information submitted.
 

Why was my registration and associated warranty extension rejected?

You may have entered incorrect product information at the time of registration, or your product may be ineligible for the promotion.


Extended Warranty Eligible Products

Stratix 8000

Catalog Number Description
1783-MS06T 6 port Switch
1783-MS10T 10 port Switch
1783-MX08T 8 port FE Module
1783-MX08F 8 port FX Module
1783-MCF Compact flash spare
1783-RMCF Compact flash spare layer 3
1783-RMS06T 6 port layer 3
1783-RMS10T 10 port layer 3
1783-MX04S 4 port SFP mod
1783-MX08S 8 port SFP mod
1783-MX04E 4 port PoE
1783-MX04T04E 4 port PoE + 4 port 10/100

Stratix 5700

Catalog Number Description
1783-BMS06SL Stratix 5700, 4 copper 10/100 ports, 2 SFP 10/100 slots, lite FW
1783-BMS06SA Stratix 5700, 4 copper 10/100 ports, 2 SFP 10/100 slots, full FW
1783-BMS06TL Stratix 5700, 6 copper 10/100 ports, lite FW
1783-BMS06TA Stratix 5700, 6 copper 10/100 ports, full FW
1783-BMS06SGL Stratix 5700, 4 copper 10/100 ports, 2 SFP 10/100/1000 slots, lite FW
1783-BMS06SGA Stratix 5700, 4 copper 10/100 ports, 2 SFP 10/100/1000 slots, full FW
1783-BMS06TGL Stratix 5700, 4 copper 10/100 ports, 2 copper 10/100/1000 ports, lite FW
1783-BMS06TGA Stratix 5700, 4 copper 10/100 ports, 2 copper 10/100/1000 ports, full FW
1783-BMS10CL Stratix 5700, 8 copper 10/100 ports, 2 combo(copper or SFP slot) 10/100 ports, lite FW
1783-BMS10CA Stratix 5700, 8 copper 10/100 ports, 2 combo(copper or SFP slot) 10/100 ports, full FW
1783-BMS10CGL Stratix 5700, 8 copper 10/100 ports, 2 combo(copper or SFP slot) 10/100/1000 ports, lite FW
1783-BMS10CGA Stratix 5700, 8 copper 10/100 ports, 2 combo(copper or SFP slot) 10/100/1000 ports, full FW
1783-BMS10CGP Stratix 5700, 8 copper 10/100 ports, 2 combo(copper or SFP slot) 10/100/1000 ports, full FW, 1588 PTP
1783-BMS10CGN Stratix 5700, 8 copper 10/100 ports, 2 combo(copper or SFP slot) 10/100/1000 ports, full FW, 1588 PTP, NAT
1783-BMS20CL Stratix 5700, 16 copper 10/100 ports, 2 combo(copper or SFP slot) 10/100 ports, 2 SFP 10/100 slots, lite FW
1783-BMS20CA Stratix 5700, 16 copper 10/100 ports, 2 combo(copper or SFP slot) 10/100 ports, 2 SFP 10/100 slots, full FW
1783-BMS20CGL Stratix 5700, 16 copper 10/100 ports, 2 combo(copper or SFP slot) 10/100/1000 ports, 2 SFP 10/100 slots, lite FW
1783-BMS20CGP Stratix 5700, 16 copper 10/100 ports, 2 combo(copper or SFP slot) 10/100/1000 ports, 2 SFP 10/100 slots, full FW, 1588 PTP
1783-BMS20CGN Stratix 5700, 16 copper 10/100 ports, 2 combo(copper or SFP slot) 10/100/1000 ports, 2 SFP 10/100 slots, full FW, 1588 PTP, NAT
1783-BMS20CGPK Stratix 5700, 16 copper 10/100 ports, 2 combo(copper or SFP slot) 10/100/1000 ports, 2 SFP 10/100 slots, full FW, 1588 PTP, Conformal coating
1783-BMS12T4E2CGNK Stratix 5700, 12 copper 10/100 ports, 4 PoE ports, 2 combo(copper or SFP slot) 10/100/1000 ports, full FW, 1588 PTP, NAT.conformal coating
1783-BMS12T4E2CGP Stratix 5700, 12 copper 10/100 ports, 4 PoE ports, 2 combo(copper or SFP slot) 10/100/1000 ports, full FW, 1588 PTP
1783-BMS12T4E2CGL Stratix 5700, 12 copper 10/100 ports, 4 PoE ports, 2 combo(copper or SFP slot) 10/100/1000 ports, Lite FW
1783-BMS4S2SGL Stratix 5700, 4 SFP 10/100 slots, 2 SFP 10/100/1000 slots, lite FW
1783-BMS4S2SGA Stratix 5700, 4 SFP 10/100 slots, 2 SFP 10/100/1000 slots, full FW

ArmorStratix 5700

Catalog Number Description
1783-ZMS8TA ArmorStratix 5700, 8 copper 10/100 ports, full FW
1783-ZMS16TA ArmorStratix 5700, 16 copper 10/100 ports, full FW
1783-ZMS24TA ArmorStratix 5700, 24 copper 10/100 ports, full FW
1783-ZMS4T4E2TGP ArmorStratix 5700, 4 copper 10/100 ports, 4 PoE 10/100 ports, 2 copper 10/100/1000 ports, full FW, 1588 PTP
1783-ZMS8T8E2TGP ArmorStratix 5700, 8 copper 10/100 ports, 8 PoE 10/100 ports, 2 copper 10/100/1000 ports, full FW, 1588 PTP
1783-ZMS4T4E2TGN ArmorStratix 5700, 4 copper 10/100 ports, 4 PoE 10/100 ports, 2 copper 10/100/1000 ports, full FW, 1588 PTP, NAT
1783-ZMS8T8E2TGN ArmorStratix 5700, 8 copper 10/100 ports, 8 PoE 10/100 ports, 2 copper 10/100/1000 ports, full FW, 1588 PTP, NAT

Stratix 5400

Catalog Number Description
1783-HMS4C4CGN Stratix 5400, 4 combo 10/100 ports, 4 combo 10/100/1000 ports, Layer 2 FW
1783-HMS8T4CGN Stratix 5400, 8 copper 10/100 ports, 4 combo 10/100/1000 ports, Layer 2 FW
1783-HMS8S4CGN Stratix 5400, 8 SFP 10/100 slots, 4 combo 10/100/1000 ports, Layer 2 FW
1783-HMS4T4E4CGN Stratix 5400, 4 copper 10/100 ports, 4 PoE 10/100 ports, 4 combo 10/100/1000 ports, Layer 2 FW
1783-HMS16T4CGN Stratix 5400, 16 copper 10/100 ports, 4 combo 10/100/1000 ports, Layer 2 FW
1783-HMS4S8E4CGN Stratix 5400, 4 SFP 10/100 slots, 8 PoE 10/100 ports, 4 combo 10/100/1000 ports, Layer 2 FW
1783-HMS8TG4CGN Stratix 5400, 8 copper 10/100/1000 ports, 4 combo 10/100/1000 ports, Layer 2 FW
1783-HMS8SG4CGN Stratix 5400, 8 SFP 10/100/1000 slots, 4 combo 10/100/1000 ports, Layer 2 FW
1783-HMS4EG8CGN Stratix 5400, 4 PoE 10/100/1000 ports, 8 combo 10/100/1000 ports, Layer 2 FW
1783-HMS16TG4CGN Stratix 5400, 16 copper 10/100/1000 ports, 4 combo 10/100/1000 ports, Layer 2 FW
1783-HMS8TG8EG4CGN Stratix 5400, 8 copper 10/100/1000 ports, 8 PoE 10/100/1000 ports, 4 combo 10/100/1000 ports, Layer 2 FW
1783-HMS4SG8EG4CGN Stratix 5400, 4 SFP 10/100/1000 slots, 8 PoE 10/100/1000 ports, 4 combo 10/100/1000 ports, Layer 2 FW
1783-HMS8TG4CGR Stratix 5400, 8 copper 10/100/1000 ports, 4 combo 10/100/1000 ports, Layer 3 FW
1783-HMS8SG4CGR Stratix 5400, 8 SFP 10/100/1000 slots, 4 combo 10/100/1000 ports, Layer 3 FW
1783-HMS4EG8CGR Stratix 5400, 4 PoE 10/100/1000 ports, 8 combo 10/100/1000 ports, Layer 3 FW
1783-HMS16TG4CGR Stratix 5400, 16 copper 10/100/1000 ports, 4 combo 10/100/1000 ports, Layer 3 FW
1783-HMS8TG8EG4CGR Stratix 5400, 8 copper 10/100/1000 ports, 8 PoE 10/100/1000 ports, 4 combo 10/100/1000 ports, Layer 3 FW
1783-HMS4SG8EG4CGR Stratix 5400, 4 SFP 10/100/1000 slots, 8 PoE 10/100/1000 ports, 4 combo 10/100/1000 ports, Layer 3 FW

Stratix 5410

Catalog Number Description
1783-IMS28NDC Stratix 5410, 12 PoE 10/100/1000 ports, 12 SFP 100/1000 slots, 4 SFP 1/10 gig slots, Layer 2 FW, DC power supply
1783-IMS28NAC Stratix 5410, 12 PoE 10/100/1000 ports, 12 SFP 100/1000 slots, 4 SFP 1/10 gig slots, Layer 2 FW, AC power supply
1783-IMS28RDC Stratix 5410, 12 PoE 10/100/1000 ports, 12 SFP 100/1000 slots, 4 SFP 1/10 gig slots, Layer 3 FW, DC power supply
1783-IMS28RAC Stratix 5410, 12 PoE 10/100/1000 ports, 12 SFP 100/1000 slots, 4 SFP 1/10 gig slots, Layer 3 FW, AC power supply
1783-IMS28GNDC Stratix 5410, 12 PoE 100/1G ports, 12 SFP 100/1G slots, 4 SFP 1G slots, Layer 2 FW, Single low DC power supply
1783-IMS28GNAC Stratix 5410, 12 PoE 100/1G ports, 12 SFP 100/1G slots, 4 SFP 1G slots, Layer 2 FW, Single AC/high DC power supply
1783-IMS28GRDC Stratix 5410, 12 PoE 100/1G ports, 12 SFP 100/1G slots, 4 SFP 1G slots, Layer 3 FW, Single low DC power supply
1783-IMS28GRAC Stratix 5410, 12 PoE 100/1G ports, 12 SFP 100/1G slots, 4 SFP 1G slots, Layer 3 FW, Single AC/high DC power supply
1783-IMXDC Stratix 5410, DC power supply
1783-IMXAC Stratix 5410, AC power supply

S2500

Catalog Number Description
1783-LMS5 5 port
1783-LMS8 8 port

S5950 Security Appliance

Catalog Number Description
1783-SAD2T2SBK9 (4)1GBCu
1783-SAD2T2SPK9 (4)1GBCu+SSLVPN/IPSEC
1783-SAD4T0SBK9 (2)1GBCu+2SFP
1783-SAD4T0SPK9 (2)1GBCu+2SFP+SSLVPN/IPSEC

Additional Information

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