I cannot update device shortcuts in FactoryTalk Linx

A computer account for the computer hosting the

Rockwell Automation

Device Server was not created.

Even if the security policy

Require computer accounts for all client machines

is disabled, create computer accounts for any computers hosting servers — for example, Terminal Servers,

Rockwell Automation

Device Servers (

FactoryTalk Linx

),

OPC

data servers, Tag Alarm and Event Servers, or HMI servers. Without the server computer accounts, the

FactoryTalk

Network Directory Server cannot locate these servers on the network and configuration of the servers from client computers on the network is not possible.

The client computer editing the device shortcut might have disconnected from the

FactoryTalk

Network Directory.

Ensure that the client computer and the

FactoryTalk

Network Directory Server computer are connected and can find each other on the network.

The

FactoryTalk

Network Directory was recently restored.

Check that the computer name of the

FactoryTalk Linx

is correct, and then restart the computer running

FactoryTalk Linx

.