What does a yellow question mark in the Communication Setup editor mean?
If a hardware device's icon shows as a yellow question mark (
) on the communications tree in the

Communication Setup
editor, it may
indicate one of the following:- An icon is not available for the hardware device
- FactoryTalk Linxcannot recognize the hardware device
An icon is not available for the hardware device
If a yellow question mark (
) shows on the communications tree in the

Communication Setup
editor, it may
indicate that an icon is not available for the hardware device you selected. As long as the
device's name shows on the Available Devices
list, it is supported by FactoryTalk Linx
.FactoryTalk Linx
cannot recognize the hardware deviceIf you insert a hardware device that is not on the
Available Devices
list, a yellow question mark shows on the communications tree in the Communication Setup
editor. The hardware device does not have an associated device description file installed, and therefore cannot be recognized by FactoryTalk Linx
. In this case, the Device Name is blank. To resolve this condition, use the Device Description File Installation Tool to register the proper device description file, and then browse the communications tree once more in the Communication Setup
editor.
TIP:
- Some hardware devices, such as PCCC devices, do not have device description files and therefore do not support manual registration in the Device Description File Installation Tool.
- Some hardware devices, such asMicro800series devices andPanelView Plusterminals, require a patch (or a new release) ofFactoryTalk Linxthat adds support for the new hardware devices. These devices cannot communicate withFactoryTalk Linxmerely by manual registration in the Device Description File Installation Tool.
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