Recreating deleted accounts

A deleted user account cannot be undeleted. Create a new user account to reinstate a deleted user account, even if the account was retained for tracking purposes.

To set whether or not a record of deleted accounts remains once a user is removed from the system, edit the account policy setting

Keep record of deleted accounts

:

If the manufacturing facility is

not

subject to governmental regulations such as those of US Government 21 CFR Part 11, leave the

Keep record of deleted accounts

policy in the default, disabled state. This allows to create a user account with the identical name as a deleted account. However, the new user account cannot automatically access the same resources as the previous account. Recreate the security settings for the user account.

If the facility is subject to government regulations such as 21 CFR Part 11, enable the

Keep record of deleted accounts

policy setting. In this case, once deleted, a user account cannot be recreated using the same name. To reinstate a deleted user account the system administrator must create an entirely new account with a different account name. When deleted, an account is retained for tracking purposes. For example, suppose employee John Doe Smith leaves the company and his user account "jdsmith" is deleted. Later, John Doe Smith is rehired. Because the system policy is set to retain a history of deleted accounts, the system administrator cannot create a new account named "jdsmith." The administrator must create a new account with a different name that points unambiguously to the same user. For example, the administrator can create a new account named "jdsmith2."

Audit records must be unambiguous, all user accounts are identified by means of a unique identifier that is separate from the user name. When deleted, a user account's access rights are deleted, but the user account's unique identifier is not deleted. If the employee leaves the company and returns, the account information included in audit trails continues to uniquely identify that same user, even when a new account with a different name is created.