VNC connection to subdevices

The VNC connection provides remote desktop access to subdevices equipped with VNC servers, directly through the
FactoryTalk® Remote Access™
 Manager
 platform, eliminating the need for external tools or manual configuration.
You can connect to the subdevice VNC server through the VNC client integrated in the
FactoryTalk® Remote Access™
 Manager
 Tools.
Before establishing a connection, you will need two requirements:
  • You have the Tools installed on your computer.
  • Your device contains an
    FactoryTalk® Remote Access™
     Manager
     Runtime with a PRO entitlement: This Runtime is going to be the access point of your connection.
NOTE: noVNC does not work with the RealVNC server.
To establish this connection, your computer must be provided with a Pro entitlement.
  1. Register a subdevice to your domain.
  2. In
    Domain view
    , select the subdevice from your folders tree.
  3. On the
    Services
     panel on the right, click the
    circled plus
     icon next to
    Services
    .
  4. From the dropdown menu, select
    Add a service
    .
  5. In the
    Create service
     window:
    • Enter a service
      Name
      .
    • Open
      Service Type
       and select
      VNC
      .
    • Specify a port.
  6. Select
    Save
    .
  7. Once you created a service, select it, then click
    Launch
    .
  8. Wait for the VPN to establish a connection with the remote subdevice.
    A windows opens showing the remote desktop of the subdevice. You can adjust its size.
    NOTE: When connecting to UltraVNC, the mouse cursor does not display its standard shape but a simple dot.
On the left of the remote desktop window, you can find a widget that allows you to configure
Settings
. If you do not want to interact with the desktop, you can enable the toggle switch to
View only
.
The remote desktop window also features a
Clipboard
 to copy text and you some buttons that simulate remote shortcut keys.
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