Deployment troubleshooting

Troubleshoot issues with policy model deployment to resolve deployment errors and warnings.

General troubleshooting

  • Update software, and check software compatibility. For more information, see Install or update software and the release notes.
  • Check error and warning messages for possible solutions
  • Check the network
  • Check the physical connection of the device
  • Cycle power to the device
  • Retry policy model deployment
  • Reset the device to factory settings
  • Update device firmware

1756-EN4TR troubleshooting

1756-EN4TR devices do not support CIP Security in redundant adapter mode.
If a 1756-EN4TR device is installed, uses CIP Security, and is reconfigured to be part of a redundant adapter pair, the module loses its CIP Security configuration, and the I/O chassis loses communication with the controller. To resolve the issue, deploy the CIP Security policy again.

OPC UA troubleshooting

If
CompactLogix
or
ControlLogix®
controllers firmware revision 36 are in the RUN mode, power cycle the controllers to complete their configuration even if
OPC UA
policy deployments succeed. Controllers power cycle automatically when removed from the security policy model.
For more information about the supported
CompactLogix
and
ControlLogix
controllers, see OPC UA security policy.
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