Whatever your business goals, Rockwell Automation support services can help you unlock the potential of your operation. Using the valuable tools packaged with every support agreement and our team of trained experts, you have the ability to reduce maintenance time and costs, and improve your overall equipment effectiveness.
Control and design
Support is provided for all products listed within a product family. (e.g., Automation Control)
Automation Control
Low Voltage Drives and Starters
Medium Voltage Drives and Starters
Motor Control Centers (MCCs)
Independent Cart Technology (ICT)
Industrial Motion Control
Component Class
Process Safety
RAPID
Operations and information
Support is provided for each software package you select within a family (e.g., FactoryTalk View)
HMI/Communication
Information
Manufacturing Execution Systems (MES)
Application
Process
Legacy products
Support is provided for each software package you select within a family (e.g., FactoryTalk View). With a TechConnect agreement, legacy products are supported Monday through Friday, 8x5. Integrated Service Agreement support for legacy products is the same.
Hardware
Software
Products not under support
Support is not provided for each family below.
Advanced Software
Application
Automation Control
Drives & Starters
HMI/Communication
Industrial Motion Control
Information
Power and Energy
Process
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