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1. What Rockwell Software products are currently tested and on what Microsoft® Operating System?
Microsoft Patch Qualification for Rockwell Automation
Rockwell Software & Revisions
System Test Bed 1 2 3
O/S - Servers Windows 10 (1803) Windows 2012 R2 Windows 2008 R2 SP1
O/S - Clients Windows 2016 (1607) Windows 8.1 x64 Windows 7 SP1 x64/86
CPR 9 Service Release SR10 SR7.1 SR7 SR5 SR4
FactoryTalk Activation 4.02 3.62 3.62 3.50 3.40
FactoryTalk Alarms & Events 3.00 2.71 2.70 - 2.40
FactoryTalk Diagnostics 3.00 2.71 2.70 2.50 2.40
FactoryTalk Service Platform 3.00 2.71 2.70 2.50 2.40
FactoryTalk AssetCentre 8.00 6.00 - 4.10 -
FactoryTalk Batch - - - - 11.01
FactoryTalk Batch Material Manager - - - - 11.01
FactoryTalk eProcedure - - - - 11.01
FactoryTalk Gateway (RSOPC) 6.00 - 3.70 - 3.40
FactoryTalk Historian Site Edition - - 4.00 - -
Factory Transaction Manager (RSSql) - - 10.20 - -
FactoryTalk VantagePoint - - 6.10 - -
FactoryTalk View ME 10.00 - 8.00 - 6.10
FactoryTalk View SE 10.00 - 8.00 - 6.10
FactoryTalk ViewPoint SE 10.00 - 8.00 - 2.10
RSBizWare - - 11.50 - -
RSBizWare FT Historian Classic - - 11.50 - -
RSLinx Classic 4.00 3.71 3.70 2.59 2.58
RSLinx Enterprise 6.00 5.71 5.70 5.50 5.40
RSLogix 5 - - - 8.00 -
RSLogix 500 11.00 9.05 - 9.00 -
RSLogix 5000 20.04 - - 20.00 -
RSView32 - - - - 7.60
RSView32 ADS - - - - 7.60
RSView32 WebServer - - - - 7.60
RSView32 TrendX - - - - 3.46
Studio 5000 Logix Designer 31.00
30.00
24.02
24.00 - - -
SoftLogix5800 - - - 20.01 -
2. I don't see test results for the OS/Product combination that I am running. What should I do?

The Microsoft Patch Qualification team strategically tests the latest Rockwell Software product release and two prior, as we cannot test every possible OS combination.

We take into consideration Microsoft's product support lifecycle strategy and the software requirements of each Rockwell Software package. We feel our selection process provides the best testing coverage over supported combinations.

Please note that if you see a critical patch qualified on a different OS/CPR combination, we would suggest that the same patch on an alternate OS/CPR combination, should be considered as relatively 'low risk' and could be applied at your discretion.

As always, we do suggest that before implementing any Microsoft updates, you should verify them on a non-production system, or when the facility is non-active, to ensure that there are no unexpected results or side effects.

3. How does Rockwell determine which Microsoft Patches to test?

Each month the goal for the MS Patch Qualification team is to qualify Microsoft Security Bulletins against the most popular set of Rockwell Automation software solutions.

We use the Windows Server Update Services (WSUS) to manage and deploy patches as required for each PC.

If available via WSUS, we may apply other Windows Updates such as Microsoft Office updates and general Windows fixes that typical ICS users would also be presented with.

The MS Patch Qualification team now consumes the Monthly Rollup that includes both Security and Feature updates. Beginning in October 2016 Microsoft began offering security patches only in rollups. They publish Security-only updates which have only the security patches, and a Monthly Rollup which includes all security and feature updates.

This article further explains the original announcement: Further simplifying servicing models for Windows 7 and Windows 8.1.

When Microsoft started Patch Rollups they took away the ability to install or remove individual patches, or to even see if the patches in the Rollup have been installed.

For this reason we no longer list the individual patches/MS bulletin on our website if they are part of a Rollup that we tested. The easiest way to see the KB's of the rollups is to use this site and type monthly rollup at the top of Microsoft Update Catalog.

In the catalog Security-only updates are named "Security Only Update", and theMonthly Rollup is named "Security and Quality Rollup"

Currently our 'Not Tested' KBs are taken from https://portal.msrc.microsoft.com/en-us/security-guidance/summary, and should be security patches. (Previous 'Not Tested' were taken from security Bulletins.)

These pertain to MS products:

4. I don't see new MS Security Updates for Windows® Server 2003 R2 SP2, why?
The Microsoft; Life Cycle for Windows; Server 2003 R2 SP2 ended on July 14, 2015.
5. What happened to CPR4, CPR6, CPR7, CPR9, CPR9 SR2, CPR9 SR3, CPR9 SR6, etc. Testing?

The Microsoft Patch Qualification Team supports the current software release, plus two releases prior. This is consistent with Rockwell Automation Product Support Policies.

Product Version Link to Results Date of Final Test Result
CPR9 SR9 results September 2018
CPR9 SR6 results August 2017
CPR9 SR3 results June 2013
CPR9 SR2 results July 2015
CPR9 (No SR) results February 2010
CPR7 results August 2011
CPR6 results July 2010
CPR4 results February 2007
Rockwell Software product versions previously qualified in MS Patch Qualification
Cordinated Product Release CPR4 CPR6 CPR7 CPR9 CPR9 SR1 CPR9 SR2 CPR9 SR3 CPR9 SR6 CPR9 SR9
FactoryTalk Activation - - 2.00.01 3.01 3.01 3.02 3.30 3.60, 3.51 4.00
FactoryTalk AssetCentre - - - - - 3.00 - 5.00 7.10
FactoryTalk Gateway (RSOPC) - - 2.00 3.01 3.01 3.02 3.03 3.60 3.90
FactoryTalk Service Platform - - - 2.10.01 2.10.01 2.10 2.30.01 2.60, 2.51 2.90
FactoryTalk View ME 3.10 3.20 4.00 5.00 5.00 5.10 6.00 7.00 9.00
FactoryTalk View SE 3.10 3.20 4.00 5.00 5.00 5.10 6.00 7.00 9.00
FactoryTalk ViewPoint - - - - - 1.10 2.00 2.60 9.00
RSBizWare Batch 6.02 7.00 8.00 9.00 9.00 10.00 - - -
RSBizware Batch Campaign 6.02 7.00 8.00 9.00 9.00 10.00 - - -
RSBizWare BatchHistorian 7.00 7.50 8.00 9.00 9.00 10.00 - - -
RSBizWare eProcedure 6.02 7.00 8.00 9.00 9.00 10.00 - - -
RSBizWare - - - - - - - 10.50 -
RSBizWare Historian 7.00 7.50 8.00 9.00 9.00 9.10 - - -
RSBizWare MaterialTrack 6.02 7.00 8.00 - 9.00 10.00 - - -
RSBizWare PlantMetrics 7.00 7.50 8.00 - 9.00 10.00 - 3.51 -
RSLinx Classic 2.42 2.43 2.50 2.52 2.54 2.55, 2.56 2.56 5.51 3.90
RSLinx Enterprise 2.00 3.00 4.00 5.00 5.17 5.20, 5.21 5.30 8.00 5.90
RSLogix 5 6.10 6.30 7.00 7.30 7.30.10 7.40 - 9.00 -
RSLogix 500 6.10 6.30 7.00 7.30 7.30.10 8.20 - 21.00 -
RSLogix 5000 12.02 13.02 15.01 16.03 17.00 18.00 19.01 - -
RSMessenger 2.00 2.11 2.12 2.14 2.15 - - 10.10 -
RSSql / FT Transaction Manager - 7.50 8.00 9.00 9.00 9.10 - - -
RSView32 6.50 7.10 7.20 7.40 7.50 7.50 - - -
RSView32 ADS 6.50 7.10 7.20 7.40 7.50 7.50 - - -
RSView32 WebServer 1.20 7.10 7.20 7.40 7.50 7.50 - 21.00 -
SoftLogix5800 - - - - - 18.01 - - -
TrendX 3.20 3.41 3.42 3.xx 3.45 - - - -
Refer to the FAQ #1 for the currently tested software
6. How do I get monthly e-mail notifications when new Patch Qualification results are vailable?

Using the Rockwell Automation Knowledgebase article RAid: 35530 use the option to 'Add to My Favorites' at the bottom of the page.

7. Where do I find the Rockwell Automation Knowledgebase and How do I Login?
The link for the Rockwell Automation Knowledgebase is https://rockwellautomation.custhelp.com/app/home

All users, including Rockwell Automation employees, distributors and customers will need to create an account, even if you have used another Rockwell Automation database.

Registration is Free, however access to certain content may require a TechConnect Support agreement.
8. What does 'Fully Qualified', 'Partially Qualified', 'Not Qualified' and 'Not Tested' Mean?
The Rockwell Automation 'recommendation' documents the results of the MS Patch testing as one of the following:

Fully Qualified
The MS Patch has been tested and no issues were found.

Partially Qualified
One or more issues relating to the use of this patch have been discovered, and may be suitable to install. Navigating to the Qualification Details page will provide more information.

Not Qualified
The MS Patch testing has either not begun, is not complete, or an issue was found. Navigating to the Qualification Details page will provide more information.

Not Tested
These MS Security updates pertain to a software product that is not installed on our MS Patch Qualification test bed and cannot be installed for testing purposes. Typically, these products are not required by Rockwell Automation Software Products & do not apply to our testing scope. If you have software products that require updates that are not Fully Qualified, we recommend you verify them on a non-production system, or when the facility is non-active, to ensure that there are no unexpected results or side effects.

For more details on definitions and states, please see the Notes and Terminology page.

9. What versions of Internet Explorer do you test?

The following IE versions are maintained for product support:

IE9 End-Of-Life on Windows 7 SP1 and Windows Server 2008 R2 SP1 was January 12, 2016.
Thus no new IE Patches have been available for testing on the SR4/SR5 test beds after January 2016.

10. Do you test or qualify the FactoryTalk Gateway Product?

Yes, the FactoryTalk Gateway product (formerly known as RSOPC Gateway) is tested and is considered to be part of the RSLinx Enterprise family. So the test results will show as RSLinx Enterprise, but do cover the FactoryTalk Gateway product

11. Do you test the Rockwell Software Patch Roll-ups?

Yes, beginning December 2009 we started installing applicable Patch Roll-ups on CPR9 SR1 and continue this process today. Monthly Patch

Roll-ups can be obtained for certain products, within the Rockwell Automation Knowledgebase.

Tip: Search the KnowledgeBase for "Patch TOC" and review each products Table of Contents to see what's new!

12. What Adobe Reader software does Patch Qualification test with?

Starting in February 2009 we have tested the following combinations with no issues found.

13. What Antivirus software does Patch Qualification test with?

All CPR9 products and newer are qualified with Symantec™ Antivirus software at the time of their release.

Unmanaged Symantec Endpoint Protection client software is installed onto each PC using default settings. The schedule for automatic updates via LiveUpdate is daily.

RA Knowledgebase article RAid:35330 contains details about Rockwell Software products and Antivirus Software, including some information about using other Antivirus protections.

If a 'non tested' vender is used and they provide updates, then we recommend the end-user verify them first on a non-production system or when the facility is non active to ensure that there are no unexpected results or side effects before implementation.

14. Do you test the Enhanced Mitigation Experience Toolkit (EMET)?

No, EMET reached end of life on July 31, 2018.

EMET 4.0 was implemented on the CPR9 SR5.1/SR6 test bed which has been retired. Protection was configured using the recommendation file available in RA Knowledgebase article RAid: 546988

15. Do you have plans to test the Windows Defender or the Windows Malicious Software Removal Tool?

No, we use the protection technologies within Symante™ Endpoint Protection. The Windows Malicious Software Removal Tool is installed, but not executed.

16. Where can I find the lasted information on the Microsoft Longevity Lifecycle?
To view the Microsoft Product Support Lifecycle information page, click -> HERE

Important End-Of-Lifecycle dates:

Windows 7 No SP Sept 4, 2013
Windows Server 2003 R2 SP2 July 14, 2015
Windows Server 2008 No SP April 14, 2009
Windows Server 2008 SP1 July 12, 2011
Windows Server 2008 R2 No SP April 9, 2013
Windows Vista SP1 July 12, 2011
Windows Vista SP2 April 11, 2017
Windows XP SP3 April 8, 2014
17. What does 'CPR' and 'SR' stand for?
CPR stands for Coordinated Product Release
The strategy behind a coordinated product release is to ensure that the software works together as a reliable, stable and robust system.
Applications that are required to operate as a system will continue to share common platform services and will be designed, developed and tested in a tightly controlled and coordinated process.

SR stands for Service Release
The Service Release is listed because Rockwell Automation will no longer limit releases to once a year for FactoryTalk and Rockwell Software-branded software products.
This refinement of release types increases flexibility and helps improve time-to-market capability while still ensuring compatibility of the products as a system.

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