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Industrial Leadership Courses: Mentoring

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  • コース番号: ILEAD-010
  • タイプ: Instructor-led
  • テクノロジー: Industrial Leadership Courses
  • カテゴリ: Understand
  • 期間: 0.5日
Instructor-led Course Catalog

Course Purpose

Mentoring is one way in which to transfer expertise and knowledge to new workers. Mentoring has been proven to reduce turnover and increase employee satisfaction. This course provides an opportunity for a mentor and their protégé to work together, and learn about each other and how to work effectively together. Worksheets are provided to allow mentors and protégés to learn about one another, identify interaction guidelines, and set mentoring goals. Participants will discuss and practice the components of being an effective mentor and protégé.

Objectives

After completing this course, students will be able to:

  • Define the role and responsibilities as a mentor or protégé in the mentoring process
  • Understand the phases of mentoring and the activities in each phase
  • Understand the mentor’s or protégé’s interaction style
  • Set and manage expectations for the mentoring relationship
  • Listen with openness and understanding
  • Provide supportive feedback
  • Coach mistakes without commanding or criticizing

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