Remote Troubleshooting and Virtual Support with Vuforia Chalk

Rockwell Automation, with our partner PTC, is offering free access to Vuforia Chalk, a collaborative remote assistance tool, through June 30, 2020.

Do you need to minimize required on-site employee interactions and help your customers troubleshoot and perform self service? Would you like to enable your employees to share knowledge virtually and stay connected while working in remote locations?

Vuforia® Chalk™, part of FactoryTalk® InnovationSuite, is a collaborative remote assistance tool that uses augmented reality to help employees who need to share real-time instructions and guidance without being physically on-site to increase workforce effectiveness and efficiency.

 

 

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Watch this video to see how PTC Vuforia Chalk can help you troubleshoot faster.

Improved TechConnect Remote Technical Support

Not only can you use PTC Chalk within your team, but you can also leverage it with the Rockwell Automation technical support team. To best support our customers, we are adding Live View Support to our TechConnect℠ remote support offering for all TechConnect customers. Live View Support, powered by FactoryTalk InnovationSuite Vuforia Chalk, enables our remote support engineers to more effectively troubleshoot and resolve issues. Learn more about Live View Support and the rest of our Remote Support offerings.

 

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