Field Services

On-call Services to Help When You Need It Most

Our global network of field service professionals can perform services on both our products and those from other brands. Available on an as-needed, scheduled, or full-time basis, we have the technical expertise to help you increase uptime and optimize performance throughout your equipment lifecycle.

Automation Expertise Delivered to You

A Wide Range of On-site Services for Your Needs

Our field service professionals across the globe are available for dispatch on an as-needed basis. We can help troubleshoot and resolve unplanned downtime events, problems affecting critical operations, and other automation-related issues. Our field services are billed on a time-and-material basis and can help you with:

  • 24x7 breakdown support
  • Assistance for startup, special projects, and peak workloads
  • Production problem resolution
  • Technical support during maintenance activity
  • Factory-trained engineers with skills that are matched to your application

You can also pre-purchase callout services as a block-of-time. That way, you have the flexibility to use hours toward service whenever you need it.

Learn More About Start-up and Commissioning Services

How May We Help You?

Rockwell Automation and our partners offer exceptional knowledge to help design, implement, and support your automation investment.