Our employees, suppliers, and partners are committed to consistently serving our customers. Our processes are interconnected and everyone has the potential to affect quality and impact our customers.
The coordinated system of processes, procedures, records, resources, and responsibilities are known as the Rockwell Automation Quality Management System (QMS). It is how we do our work to achieve the results we want, to satisfy our customers, and to improve our processes, products, services, and solutions.
At Rockwell Automation, we believe that the most important measure of quality is a satisfied customer.
Rockwell Automation is committed to making our customers more productive. We apply our unique expertise and technology to understand and consistently address their Industrial Automation and Connected Enterprise needs.
We fulfill the requirements of our customers and other interested parties by challenging ourselves, our suppliers, and our partners to continually improve the quality, simplicity, and value of our processes, products, services, and solutions.
Our quality system is registered to the ISO 9001 standard. Our products and services are provided by processes that conform to all applicable clauses of the ISO 9001 standard such as purchasing, design, and manufacturing. Rockwell Automation facilities are audited to these standards by an internationally recognized registrar. As evidenced by our continuing registration, we continue to meet or exceed all requirements.