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To report a specific concern related to ethics or compliance, please contact the Ombudsman.

  • Sub-Saharan Africa Customer Support
  • Sub-Saharan Africa Office Directory

Please select an option from the below list or if you are unsure of which option to choose, then complete the form and a representative will be in touch shortly.

Rockwell Automation Product Compatibility and Download Center

Compatibility & Download
The Product Compatibility and Download Center (PCDC) can help you find product-related downloads including firmware, release notes, associated software, drivers, tools and utilities.

Rockwell Automation Sub-Saharan Africa Email Support

Email Support
Please complete the form below to contact us online or if you have an account with us, login and Ask a Question.

Rockwell Automation Sub-Saharan Africa Live Chat

Live Chat
Chat now for support on Rockwell Automation products. The Live Chat pilot program is available to customers. A Knowledgebase account is required to log in.

Rockwell Automation Online Sub-Saharan Africa Support

Online Support
Start with the Rockwell Automation Knowledgebase for 24/7 technical information and assistance.

Rockwell Automation Sub-Saharan Africa Phone Support

Phone Support
Please use the telephone number provided in your TechConnect welcome pack to connect directly to an engineer. If you don’t have that phone number available, please call 0860 762 522 or if you reside outside of the South African boarders please call +27 11 654 9807.

Rockwell Automation Sub-Saharan Africa TechConnect Support

TechConnect Support
TechConnect Support may be required to use some online features and/or obtain phone support.

Rockwell Automation Sub-Saharan Africa Training Services

Training Services
If you have a question about training, please call 0860 762 522 or if you reside outside of the South African boarders please call +27 11 654 9807. Alternatively, please complete our Callback Request form and one of our trainers will get back to you as soon as possible.