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Overview

The Value of a TechConnect Contract

We understand your daily challenges and offer several support solutions that not only help make your life easier, but can also help save your company thousands of dollars each year.

The demands of modern manufacturing dictate that companies regularly require outside assistance to support their day-to-day operations.

TechConnect is a global, 24/7, multi-language technical support service that will help you overcome your manufacturing challenges, so you can maintain optimal asset performance and deliver maximum uptime.

Four support levels – application, system, product and self-assist – allow you to tailor services to match your precise needs.

TechConnect will help you to:

  • Reduce risk
  • Manage the reliability of legacy equipment
  • Exploit new technologies and manage complexity
  • Control and reduce maintenance costs
  • Plug skills gaps
  • Maintain and improve quality

You can achieve success through the use of TechConnect in many different ways, including: software downloads, phone support, online chat, training advisor, genius webinars, forums and a 67,000-document knowledge base.

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