Culture Shift Enables Remote Workers
COVID-19 forced leaders to shift to an acceptance of remote working. The foundation of this work was not a network or a software package or even enabling technologies like augmented reality, virtual reality or digital twin.
Leaders had to let go of visual confirmation and control. They had to trust.
Industry 4.0 is about people; processes and technology are the enablers. We can’t jump into new, exciting technology until we talk about the people using that technology, and their ability to adapt, to adopt, and to work wherever it is they work – in a plant, in an office or remotely.
There must be alignment between leaders and workers, the tools offered, and the tools needed for digital transformation, and freedom for remote workers to use those tools to make decisions.
Tools Unleash the Power of People
Is your organisation creating dashboards just to have a way to present data that no one uses or cares about, just because they can?
Now you can see more clearly why the command and control structure affects everything from how employees are trained to how they are assessed and how they collaborate, how people are empowered and how quickly they can make a difference.
COVID-19 has put massive positive pressure on artificial intelligence, virtual and augmented reality, and digital twin, because for some people such as a mechanical designer, they can no longer walk into a facility and touch a prototype or a product.
Suddenly, there’s no room for discussion on the viability of these tools; they are a must-have to function. Managed services got a boost as well, because preventive and predictive maintenance now had to consider logistics – people could not easily be onsite.
Maintain Your Momentum
Even if you had to make some hasty decisions, just to survive, now is the time to discuss and outline a strategy and architecture that structures and expands the “new normal” to a stable basis.
Join me and my guest, Axel Hammer, from EY, for a webinar on 30 September, 11 am CET, for recommendations on how to enable your remote workforce. Register now.