Rockwell Automation Technical Support
If you cannot connect to the Internet or cannot find answers to your questions in this help file or on the Technical Support Web site, call Technical Support.
- Phone: 440-646-3434 in North America
- Technical Support hours of operation: 8:00 AM - 5:00 PM
If you are not located in North America and want to contact Rockwell Automation Technical
Support by telephone, access the web address http://www.rockwellautomation.com/support/, select
your region and country under Get Support Now, and then click
Get Support
for information about contacting your local support organization.When you call you should be at your computer and be prepared to give the following information:
- The product version number
- The type of hardware you are using
- The exact wording of any messages that appeared on your screen
- A description of what happened and what you were doing when the problem occurred
- A description of how you tried to solve the problem
For information about all Rockwell Automation products or for technical support, select one of the following:
Provide Feedback