Use the Unlock User Account dialog box

Use the Unlock User Account dialog box to unlock a user account at runtime.
TIP:
When a
FactoryTalk
user exceeds incorrect password login attempts, the user account will be locked. When the user account is locked, the user cannot log in to the system even with correct password before the user account is unlocked.
To unlock a user account at runtime
  1. Press the
    Unlock User
    button to open the
    Unlock User Account
    dialog box.
  2. Press
    Select User
    to open the
    FactoryTalk User Selection
    dialog box.
  3. In the
    Select User
    field, press the
    Up
    or
    Down
    key to select a user account.
  4. Press the
    Select
    button, or
    Enter
    Enter symbol on the external keyboard to select the user account.
  5. Press the
    Unlock
    button, or
    Enter
    Enter symbol on the external keyboard to unlock the selected user account.
The operation status shows in the
Result
box.
TIP:
  • You can adjust the account lockout threshold and account lockout auto reset settings in FactoryTalk Security Policy Settings. For more information on FactoryTalk Security Policy Settings, refer to "Setting up security policies" in
    FactoryTalk
    Help.
  • You cannot use the
    Unlock User
    button to unlock a Windows-linked user. Only a Windows Domain administrator can unlock a Windows-linked user from a domain computer.
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