Solutions and Technical Support

To contact technical support for issues, call (440) 646-3434 and access support using direct dial code 605.
When user calls, the user should be at the computer and prepared to give the following information:
  • The product name and version number, which can be found in the client.
  • The type of hardware used.
  • The exact wording of any errors or messages that appeared on the screen.
  • A description of what happened and what actions took place when the problem occurred.
  • A description of the previous attempt used to solve the problem.
Provide Feedback
Have questions or feedback about this documentation? Please submit your feedback here.