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How a Pipeline DX Project Boosts IT/OT Efficiency

Using factory automation software and a modern DCS, a petroleum firm increased efficiency by moving to data-based predictive maintenance.

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By Chris McNamara, Contributing Writer

One of the largest independent liquid petroleum products pipeline operators in the United States, Buckeye Partners owns and operates a diversified global network of assets that provides logistic solutions such as transportation, storage, processing and marketing of liquid petroleum products.

Angel Matos, Buckeye Partners’ senior manager of terminal automation applications, discussed in a presentation during the 2020 Automation Fair® At Home event, how the company digitally transformed its business by encouraging the convergence of IT and operational technology (OT). He explains how they use Rockwell Automation PlantPAx® distributed control system (DCS) solutions and edge computing solutions from Rockwell Automation Technology Partner Stratus Technologies.

Matos detailed the complex system of solutions implemented as part of the pipeline operator’s digital transformation. With 6,000 miles of pipeline, 115 terminals and 118-million-barrel tank capacity, his firm’s leaders knew their digital transformation was going to be complicated. And they knew it was necessary to stay competitive.

Setting Goals

“We were struggling with the technology used to support terminal automation,” explained Matos during the case study presentation. Matos, who oversees Terminal Automation project planning and execution across all of his company’s oil-and-gas distribution terminals, shared how his team was reliant on systems that, quite frankly, weren’t intended for the modern scope of automation.

So, they set goals. The senior manager and his team wanted to quicken IT/OT convergence across their facilities. They wanted to achieve longevity of the tools and systems they implemented (always a challenge in harsh environments). They wanted fewer moving parts and more-functional industrial computers at their disposal.

A shift to predictive maintenance was central to the project — collecting data at the edge, integrating with hybrid cloud operations, and using real-time analytics and machine-learning models. The efficiency goals they envisioned would hinge on strategic platform monitoring/protection. Some of the IT and OT workloads would be automated, freeing up personnel to tackle more important tasks.

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In The Journal magazine’s latest Automation Chat podcast episode, “What is Edge Computing, and Is It for You?” Executive Editor Theresa Houck talks with Jason Andersen, Vice President of Strategy and Product Management at Stratus Technologies. They answer the question many people ask: What is edge computing, and how is it different from the cloud?

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The system would have to be scalable for additional applications down the road, and be able to fully integrate with the larger terminal operations.

No problem, right?

To accomplish these goals, the Buckeye team envisioned a pilot program at their South Texas Gateway Terminal. They looked for hardware and software solutions that would optimize disaster-recovery efforts and make OT more manageable.

They needed a way to corral the 36 different applications they manage. They wanted a better system to roll out upgrades. (“We had a lot of flavors of PCs,” joked Matos.) And they demanded systems that offered 24/7 service and support programs.

Solution Meets Complexity

Next, Matos and his colleagues went shopping. They met with vendors. They attended conferences to collect insights from peers, competitors and solution providers.

The solutions they selected and implemented matched the complexity of the project. Matos explained how control systems and software from Rockwell Automation, together with fault-tolerant computing platforms from Stratus Technologies, proved central to the campaign.


Angel Matos delivers presenation during Automation Fair At Home
Automation Fair At Home
Learn More About this Project!

Angel Matos shared more on his company’s digital transformation during the Automation Fair At Home virtual presentation. Learn how Buckeye Partners is digitally transforming its business by encouraging the convergence of IT/OT, leveraging the Rockwell Automation PlantPAx® solutions and protecting its edge computing with Stratus Technologies. This case study shares the company’s results and lessons learned from the South Texas Gateway Terminal project.

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The project was not without its challenges.
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These included PlantPAx DCS with virtualization and ControlLogix® control systems, together with FactoryTalk® VantagePoint EMI and ThinManager® software from Rockwell Automation, complemented by ftServer and ztC Edge fault-tolerant computers from Stratus.

“This was all about the end-user experience,” he said. “We wanted to make sure they were receptive and comfortable with these decisions.”

The project wasn’t without its challenges, of course. First, many stakeholders were hesitant to change. “It can be difficult for the human mind to adapt as quickly as the technology,” admitted Matos.

There were stumbles with maintaining synergy among project-management teams and the IT/OT crews, and with systems integrators and end users. Complexity with the network-design process required regular, lengthy meetings. And, frankly, the IT and OT sides came to the project with different goals.

“Each discipline has to understand the other’s desires. And we have to serve up a solution that can marry both of those,” he said.

A Repeatable Success

Still, the pilot project was a success. A big success, validated by the fact that, as Matos explained, Buckeye Partners is now on the journey to a complete rollout of similar projects across their installed base.

“This is the only way to achieve significant increases in efficiencies,” he stressed. “Our response times are quicker. In the event of a failure, we know what to do. We have good integration across our systems. We are planning for more digital-transformation efforts.”        

Learn more about process solutions from Rockwell Automation.

Stratus Technologies, based in Maynard, Massachusetts, is a participating Technology Partner in the Rockwell Automation PartnerNetwork™. The company provides high availability and fault tolerant solutions to keep applications up and running.

 

The Journal From Rockwell Automation and Our PartnerNetwork™ is published by Putman Media, Inc.

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