Rockwell Automation has launched a new customer portal to help workers be more connected, collaborative and productive.
The new myRockwellAutomation portal consolidates the company’s different customer touch points into one digital experience. Now, workers can collaborate on projects, track the status of equipment and repairs and access technical content all in a seamless digital environment, using only one log-in.
Workers can use the portal’s collaboration features to streamline communications in their projects and better leverage the expertise of industry partners. They can build teams that include not only internal colleagues but also Rockwell Automation and distribution-partner personnel. These team members can then chat and interact within the portal to keep projects moving.
The portal also provides a single, convenient place for workers to access Rockwell Automation apps, services and digital tools. Within the portal, workers can submit repair requests, then track the progress of those repairs. They can centrally build and manage bills of materials. And they can access content like Knowledgebase articles and Literature Library technical manuals.
The myRockwellAutomation portal is available to all Rockwell Automation customers. It is accessible on a computer, tablet or smartphone. Customers can create an account here.
Published May 23, 2019