A company cannot simply deploy a new technology or digital initiative across the organisation without considering the implications for its workers. When it comes to facilitating change, culture matters and those on the front line need to feel that the company’s culture offers empowerment in how they interact with new technologies and processes.
Central to this sense of empowerment is transparency. Transparency has two sides: for the worker, it’s about having clarity around what data is being collected in their everyday work, how they can access it, and how it can be used to enable ongoing performance improvement. For those managing change, it’s about having visibility over what’s happening on the shop floor and being able to make more informed decisions on areas where further progress can be made.
Digital transformation initiatives regularly fall short because the approach to data doesn’t support the levels of transparency and engagement required to arrive at better outcomes. Evolving your manufacturing capabilities is as much about fostering a culture of transparency and improvement as it is about implementing next generation technologies.