Loading
Mobility App | Security | Visualization | Scalability | Digitalization | ThinManager

RMCT - Remote monitoring center with ThinManager

Revision: 0.0 (11/12/2023) - Deployment Time: 240 Minutes | Remote Monitoring Center App.
Trabajadores en un centro de monitoreo remoto
On this page:
  • Overview
  • Installation guide
Innovation Center Home Page

What is this for?

The Remote Monitoring Center application with ThinManager allows you to monitor OT applications remotely from a centralized monitoring center in a secure environment, managing devices and deploying content (applications, Web content, IP cameras, VNC Server, HMI, etc.) by devices, users/roles, locations, and events. 

Is this helpful?

This version is a basis to accelerate the development of remote monitoring, allowing to improve productivity, security and visualization of information from anywhere in the plant. You have the possibility to display content from different manufacturers on terminals such as Desktops, Laptops, Tablets, mobile devices and thin clients.

This first version is focused on deploying OT content that can be viewed in IT, following good information security practices.

Success stories:

  • Remote operation and monitoring of cement plant (Supervision and operation of cement plant 200 kilometers away due to collapse events on the road to the plant).
  • Remote support of the cement plant, reducing the cost of transfer and stopped machinery. 

Functionality includes:

  • Monitoring of critical variables locally or remotely, deploying existing and future software tools, using ThinManager terminals (WinTMC, aTMC or iTMC) to make real-time decisions and improve productivity.
  • Possibility to display 4 contents (applications) at the same time on a Thin client (ASEM 6300) or an ASEM 6300 terminal via WinTMC.
  • Provide support from anywhere in the plant.
  • Mitigation of the risks present in a connected industrial environment.
  • Deploy OT-to-IT content securely.
  • Option to deploy preconfigured content such as Factorytalk View SE, FactoryTalk Optix, and Studio 5000.

 

How can I make it work?

Download the "RMCT_backup and VTC1_TEST" files and restore the RMCT_backup file to ThinManager Server and configure the applications you want to deploy to the terminals. To begin with, use the application VTC1_TEST as a Virtual ThinClient to test the content you want to deploy. 

Follow the reference architecture for secure connectivity between OT and IT and keep in mind the ports to be used, which will depend on the functionalities that need to be enabled.   

Ports with º are  optional and are not required for core functionality, and ports with ͨ  are configurable in the solution.

Port Protocol Description
UDP 67 DHCP Used by the PXE server (if using PXE initialization hardware).
UDP 69 TFTP It is used to run TFTP from firmware and modules to thin clients that support ThinManager.
TCP 443º HTTPS It is used to establish HTTPS SSL tunnels to the RD gateway.
TCP 1494º ICA Used by the ICA protocol (if using Citrix ICA instead of RDP).
UDP 1758 ͨ  TFTP Multicast Used if ThinManager enables multicasting.
TCP 2031 Property It is used to pass configuration from the ThinManager server to the terminal and is used for automatic synchronization between ThinManager servers.
TCP 3268 LDAP It is used for domain authentication using the Lightweight Directory Access Protocol.
TCP 3389 ͨ   RDP Used by the RDP protocol. The thin client initiates the connection to the RD server
UDP 3391º Datagram Allows the transport to create a connection to the RD gateway (only required if RDP over UDP is enabled; otherwise, it defaults back to TCP 443).
UDP 4011 DHCP Used by the ThinManager PXE Service when a standard DHCP server is installed on the same computer as ThinManager. This port is used when initializing ThinManager-compatible PXE initialization thin clients using the UEFI (Unified Extensible Firmware Interface) BIOS. (ThinManager 11)
UDP 4900 TFTP Used to run firmware TFTP to ThinManager ready thin clients
TCP 5900 ͨ   Property, VNC Propriety Shadow Protocol, VNC initialized by the thin client to the VNC server.
 
 

System requirements for the application.

Item Requirement Version
1 ThinManager/Primary RDS Server – Windows Server 2019
2 ThinManager Server  13.2
3 FactoryTalk View Site Edition 14
4 Studio 5000 36
5 FactoryTalk Optix 1.3
 

Required Knowledge

Knowledge in ThinManager software, networking and configuration of solutions with RDS.

Downloads

Please note: You will need to agree to the Terms & Conditions for each download.

Download the RMCT app ›
Legal Disclaimer Acceptance. ROCKWELL AUTOMATION WILL PROVIDE ACCESS TO ROCKWELL PRODUCTS (BEST PRACTICES, APPLICATIONS AND KNOWLEDGE) ON THE CONDITION THAT YOU ACCEPT AND COMPLY WITH THE FOLLOWING TERMS AND CONDITIONS. YOU ACCEPT AND AGREE TO BE BOUND BY THE TERMS OF THIS AGREEMENT BY DOWNLOADING, INSTALLING, COPYING, OR OTHERWISE USING PRODUCTS. IF YOU ARE ACCEPTING THESE TERMS ON BEHALF OF ANOTHER PERSON, COMPANY, OR OTHER LEGAL ENTITY, YOU REPRESENT AND WARRANT THAT YOU HAVE FULL AUTHORITY TO BIND THAT PERSON, COMPANY, OR LEGAL ENTITY TO THESE TERMS. IF YOU DO NOT AGREE TO THESE TERMS, DO NOT DOWNLOAD, INSTALL, COPY, ACCESS, OR USE THE PRODUCTS, SOFTWARE AND/OR CLOUD SERVICES. 1. Rockwell Automation retains full ownership and title to all Products and related documentation. No rights or licenses are granted other than those set forth in this Agreement. Company grants to Rockwell Automation a non-exclusive, worldwide, royalty-free, perpetual, non-revocable license to use any feedback Company provides regarding the Products, even if Company has designated the feedback as confidential. Rockwell Automation will be entitled to use the feedback without restriction or compensation to Company. 2. Company may not lease sub-lease, assign, license, sub-license or otherwise transfer any of the Products without the prior written consent of Rockwell Automation. Company may not assign or otherwise transfer access rights to the Products without the prior written consent of Rockwell Automation. Any reverse assembly, reverse engineering, decompilation, and creation of derivative works based on the Products by Company is prohibited. 3. Company acknowledges that Products provided under this Agreement are Rockwell Automation’s Confidential Information and are covered by effective or pending copyrights, patents, trademarks and/or trade secrets of Rockwell Automation, and Company agrees to maintain confidentiality by not disclosing Products or documentation to any third party without the prior written consent of Rockwell Automation and to protect the confidentiality of the Products as it would Company’s own confidential information. Company agrees that its obligation of confidentiality under this paragraph shall survive expiration or termination of this Agreement. 4. Company agrees that Products provided under this Agreement are prototypes and examples and its application and results may vary depending on each customer and project conditions. Rockwell Automation do not warranty the same results. This Agreement shall in no way be construed as a commitment by Rockwell Automation at any time to manufacture and/or offer Products for sale. There is no explicit or implicit service level agreement associated with using the Products. Rockwell Automation does not warrant that the functions contained in the Products will meet Company’s requirements. Company agrees to use all Products only in accordance with the instructions and only for the intended usages identified in the documentation. 5. EXCLUSION OF WARRANTIES AND LIMITATION OF LIABILITY. THE PRODUCTS ARE PROVIDED "AS IS". ROCKWELL AUTOMATION DISCLAIMS ANY AND ALL WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, INCLUDING WITHOUT LIMITATION ANY WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. ROCKWELL AUTOMATION EXPLICITLY DISCLAIMS ALL WARRANTIES OF NON- INFRINGEMENT AND EXPRESSLY DOES NOT WARRANT THAT THE PRODUCTS, IN WHOLE OR IN PART, WILL BE ERROR FREE OR FREE FROM SECURITY VULNERABILITIES. IN NO EVENT SHALL ROCKWELL AUTOMATION BE LIABLE FOR (i) LOST PROFITS, LOST SAVINGS, DOWNTIME, SPECIAL, INDIRECT OR CONSEQUENTIAL DAMAGES OF ANY KIND, OR (ii) ANY PERSONAL INJURY, PROPERTY DAMAGE OR ENVIRONMENTAL DAMAGE ARISING OUT OF OR IN CONNECTION WITH THIS AGREEMENT, WHETHER IN AN ACTION IN CONTRACT, STRICT LIABILITY OR IN TORT INCLUDING NEGLIGENCE. 6. COMPANY AGREES TO INDEMNIFY AND HOLD ROCKWELL AUTOMATION HARMLESS FROM ALL COSTS, AWARDS, DAMAGES, EXPENSES AND FEES (INCLUDING ATTORNEYS FEES) RESULTING FROM OR RELATED TO ANY THIRD-PARTY CLAIMS (INCLUDING EMPLOYEES AND AGENTS OF COMPANY) AGAINST ROCKWELL AUTOMATION, ITS DISTRIBUTORS, AGENTS, OFFICERS, DIRECTORS OR EMPLOYEES FOR PERSONAL INJURY (INCLUDING DEATH), PROPERTY DAMAGE OR ENVIRONMENTAL DAMAGE RELATED TO OR RESULTING FROM THE USE OF THE PRODUCTS. 7. In the event a Product is exported, Company agrees to comply with all applicable United States Export Control Law and Regulations, and the applicable export control laws of other countries. This Agreement shall be governed by the laws of the state of Wisconsin. This Agreement is the complete and exclusive Agreement between Rockwell Automation and the Company, and supersedes all prior agreements, whether written or oral, relating to the Products.

Need help?

If you need help with an application or have feedback from the Innovation Center, please contact us.

Installation Guide

Studio 5000 icon

Step 1

Refer to the reference architecture for secure connectivity between OT and IT and Refer to the ThinManager-v132-UserGuide_TM-UM001I-EN-P.pdf Manual.

  • Step 1 - screenshot

    Step 1 - Image 1

  • Step 2 - screenshot

    Step 1 - Image 2

  • Step 1 - screenshot

    Step 1 - Image 3

  • Step 4 - screenshot

    Step 1 - Image 4

Step 1 - screenshot
Step 1 - screenshot
Step 1 - screenshot
Step 1 - screenshot
FT View SE icon

Step 2

Download the "RMCT_backup and VTC1_TEST" files and restore the RMCT_backup file to ThinManager Server and configure the applications you want to deploy to the terminals. You can use the VTC1_TEST application as a Virtual ThinClient to test the content you want to deploy.

Step 2 - screenshot
Step 2 - screenshot
FT View SE icon

Step 3

Configure PEX Server and VMware Player 17 and run VTC1_TEST.

Step 3 - screenshot
Step 3 - screenshot
FT View SE icon

Step 4

Step 4 - screenshot
Have a general inquiry?

Rockwell Automation and our partners offer exceptional industry knowledge to help design, implement, and support your automation investment.

Contact Rockwell Automation
  1. Chevron LeftChevron Left Rockwell Automation Home Chevron RightChevron Right
  2. Chevron LeftChevron Left Sup... Chevron RightChevron Right
  3. Chevron LeftChevron Left Pro... Chevron RightChevron Right
  4. Chevron LeftChevron Left Downloads Chevron RightChevron Right
  5. Chevron LeftChevron Left Innovation Center Chevron RightChevron Right
  6. Chevron LeftChevron Left RMCT - Remote monitoring center with ThinManager Chevron RightChevron Right
Please update your cookie preferences to continue.
This feature requires cookies to enhance your experience. Please update your preferences to allow for these cookies:
  • Social Media Cookies
  • Functional Cookies
  • Performance Cookies
  • Marketing Cookies
  • All Cookies
You can update your preferences at any time. For more information please see our {0} Privacy Policy
CloseClose