With IT/OT convergence transforming the plant floor, companies are struggling to find the right people and skill sets to manage not only new technologies but also new security threats. And now, the global pandemic is only exacerbating the situation by creating a greater need for secure remote access to plants. Some companies are finding relief by using remote, third-party managed services to monitor and manage key aspects of their operations. This session explores areas where these services can help manufacturers address their top challenges, like cybersecurity, remote access and asset management. The session also explores how managed services can help companies get more from increasingly digitalized plants – such as by managing virtualized applications that help drive flexible manufacturing, and using remote connectivity to centralize domain experts and reduce their travel needs.