Deployment troubleshooting

Troubleshoot issues with policy model deployment to resolve deployment errors and warnings.

General troubleshooting

  • Update software, and check software compatibility. For more information, see Install or update software and the release notes.
  • Check error and warning messages for possible solutions
  • Check the network
  • Check the physical connection of the device
  • Cycle power to the device
  • Retry policy model deployment
  • Reset the device to factory settings
  • Update device firmware

1756-EN4TR troubleshooting

​​​​​​1756-EN4TR devices do not support ​​​​​​CIP Security​​​​ in redundant adapter mode.
​​​​​​If a 1756-EN4TR device is installed, uses ​​​​​​CIP Security​​​​, and is reconfigured to be part of a redundant adapter pair, the module loses its ​​​​​​CIP Security​​​​ configuration, and the I/O chassis loses communication with the controller. To resolve the issue, deploy the ​​​​​​CIP Security​​​​ policy again.

OPC UA troubleshooting

​​​​​​If ​​​​​​CompactLogix or ​​​​​​ControlLogix controllers are in the RUN mode, you must power cycle the controllers to complete their configuration even if ​​​​​​OPC UA policy deployments succeed.
For more information about the supported ​​​​​​CompactLogix and ​​​​​​ControlLogix, see OPC UA security policy.
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