Notification List

Notifications are triggered when configured conditions are met. Initially, notifications are added to the active notification. As a user, you can acknowledge the notification. When the status reaches normal acknowledged, it is moved automatically to the historical notification. The options available in the notification list are similar for all levels of the hierarchy list. The notification list is not applicable for Enterprise, Region, and Meters.
There are two types of notifications:
  • Active Notifications
  • Historical Notifications
There are four different statuses for the notifications:
Types of notification status
Notification Condition
Acknowledgement Status
Display on Active Notifications tab
Display on History Notifications tab
Normal
Yes
No
Yes
Abnormal
No
Yes
No
Abnormal
Yes
Yes
No
Normal
No
Yes
No
Notifications State Model

Active Notifications

Perform the following steps to view and acknowledge active notifications:
  1. On the left navigation menu, click
    Notifications
    .
  2. Click a component (Site/Area/Work center/Work Units) from the hierarchy list.
    The list of active notifications is displayed in the table.
    Active Notifications
    Notification Symbol Descriptions
  3. The total notification count for the entire Energy Model is displayed in the Navigation Menu.
    Total Notifications
  4. Notification count will be displayed in the Energy Model at site level (in both Dashboard and Notifications section) and the user can hover to view the details of Acknowledged vs Unacknowledged notifications.
    Notification Count
    Active Notifications
  5. Select the required active notifications check box and click
    Acknowledge
    .
    Acknowledge Notifications
    The Acknowledge is disabled or grayed out after acknowledging any notification.
    The “
    Notification acknowledged successfully
    ” message is displayed.
NOTE:
The user can filter the active alerts with factors such as event type, resource type, measurement, threshold, status, time scope, and acknowledged by. The user can also sort by ascending or descending orders on a date, event type, resource type, measurement, threshold, and status.
Active notifications can be moved to the Historical Notifications tab only when they are in a Normal and Acknowledged condition.

Historical Notifications

Perform the following steps to view the historical notifications list:
  1. On the left navigation menu, click
    Notifications
    .
  2. Click Site, Area, Work center, or Work units from the hierarchy list.
  3. Select the
    Historical Notifications
     tab.
    The list of historical notifications is displayed in the table format.
    Historical Notifications
    Historical Notification Scroll Data
  4. Click the [] icon on any notification to view past details such as
    Acknowledged date
     and
    Acknowledged by
    .
    View Acknowledged Date Details
    View Acknowledged by Details
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Normal