Imagine being able to respond to customer needs sooner and find solutions quicker. With FactoryTalk® Remote Access™ software, you don’t have to travel to manage, configure, and initiate secure connections to a customer’s equipment. Discover a faster way to deliver great support, from anywhere.
See How the Remote Access for Industrial Automation Solution Works
Dive into the functionality that makes up this complete remote access solution.
Improve Response Time
Remotely access and support customer equipment in a moment’s notice! When customers call, you can get connected quickly – no matter where you are.
Reduce Costs
With remote access, you don’t need costly travel time and expenses to help. Customers will appreciate this – and so will your bank account.
Maximize Productivity
When you can service customer equipment on-demand, you’re poised to fast-track fixes, reduce downtime and maximize productivity.
Secure Connectivity
Protecting your work is serious business. From multi-factor authentication and encrypted protocols to local access control and more, you can make security a priority.
A Complete Industrial Remote Access Solution
FactoryTalk Remote Access software is part of Remote Access for Industrial Equipment, a complete solution, which also includes the Stratix® 4300 Remote Access Router hardware. Together, these products enable secure access to industrial machines, skids, and assets wherever you are.
FactoryTalk Remote Access Software: Making More Possible
Being able to access customer equipment from anywhere and at any time can open a world of possibilities. This level of support goes the distance so your customers can, too.
Far-reaching on-demand support
Now, even your furthest operations are within reach! Being able to remotely support customer equipment means providing on-demand access to expert technicians and engineers, no matter the distance.
Transform the support you deliver
Think remote access is only a support solution? Think again! Whether it’s virtual commissioning or remote firmware management, FactoryTalk Remote Access software can help you reimagine the way you support your customers.
Be ready for the future
Part of delivering great support is being able to anticipate customer needs. With FactoryTalk Remote Access software, you can support today’s data requirements while being poised to take on emerging applications, like remote support that’s provided in an augmented or virtual reality (AR/VR) environment.
Industrial Remote Access Software At a Glance
With FactoryTalk Remote Access software, you can provide installation support, programming upgrades, break-fix applications, remote services, and diagnostics – right where you are.
Key features:
- Easy and intuitive web-based user interface
- Initiate and maintain remote connections independent of physical location
- Centralized management of account, users, permissions, and device registration
Protect the Work You Do
We know that security is a critical issue. With FactoryTalk Remote Access software, you can initiate and maintain secure connections, from anywhere.
Security capabilities include:
- VPN technology optimized for industrial connectivity with outbound only connections
- User group management, permission control and role-based access
- Auditing and logging of administration changes and remote connections
Ready to Order Your Software?
