Use the Status Indicators for Troubleshooting

PointMax I/O modules use the following status indicators:
  • LA Power Status Indicator – This indicator operates only in AC mode.
  • Module Status Indicator – This indicator operates the same for all PointMax I/O modules.
  • Point Status Indicator – This indicator operates differently based on the module type that you are using.

LA Power Status Indicator

Interpret LA Power Status Indicator
Indicator State
AC Mode
DC Mode
Description
Recommended Action
Description
Recommended Action
Off
The module is not powered.
Complete the following actions:
  1. Confirm that the system is powered.
  2. Confirm that the module is installed properly.
Always stays in off condition.
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The module mode is configured as DC instead of AC.
If your application requires AC input but you have configured the module as DC mode, then change DC mode to AC mode by following these steps:
  1. Lauch Studio 5000 Logix Designer application.
  2. Open Module Properties.
  3. Go to Points view and deselect the Enable DC mode.
  4. Select Apply or OK, then download the project to the contoller.
Steady green
The LA power is present.
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Steady red
There is no LA power present.
Check the following:
  • Confirm that LA power wiring is properly connected to the module RTB.
  • Check that the LA voltage is in the correct range.
  • If an external power supply is used, confirm that the power supply is turned on.
  • Go to Chassis Information view in the Module Properties of the adapter to check the Field Power status of mounting bases installed in all slots.
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The module mode is configured as AC while the LA power supplied is DC.
Check the power type your application uses:
  • If the application uses AC LA power, change the supply to AC.
  • If the application uses DC LA power, reconfigure the module to DC mode.
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Module Status Indicators

Interpret Module Status Indicator
Indicator State
Description
Recommended Action
Off
The module is not powered.
Complete the following actions:
  1. Confirm that the system is powered.
  2. Confirm that the module is installed properly.
Steady green
The module is operational and all I/O connections are active.
None
Flashing green
The module has no I/O connections.
Troubleshoot your Studio 5000 Logix Designer application to determine what is preventing a connection from the module to the controller and correct the issue.
Flashing red
One of the following conditions exists:
  • A module firmware update is in progress.
  • A module firmware update attempt failed.
  • The device has experienced a recoverable fault.
  • A connection to the module has timed out.
Complete one of the following:
  • Let the firmware update process complete.
  • Reattempt a firmware update after one fails.
  • Use the Studio 5000 Logix Designer application to determine whether a module recoverable fault is occurred. It is shown in Device Information view.
    To clear a recoverable fault, complete one of the following:
    • Cycle module power.
    • Select Reset device in the Studio 5000 Logix Designer project via the Device Information view of the Module Properties dialog.
    If the fault does not clear after cycling power and module reset, contact Rockwell Automation Technical Support.
  • Use the Studio 5000 Logix Designer application to determine if a connection has timed out. The Connection view in the Module Properties indicates whether a connection request has timed out.
    If a connection has timed out, determine the cause and correct it. For example, a cable failure can cause a connection timeout.
Steady red
The module experienced a nonrecoverable fault.
Complete the following actions:
  1. Cycle power to the module.
  2. If the status indicator remains in the steady red state, replace the module.

Point Status Indicators

Interpret Point Status Indicators
Indicator State
Description
Recommended Action
Off
One of the following:
  • The point is Off.
  • There is no backplane power.
One of the following:
  • Confirm that the point is configured properly.
  • Confirm that there is backplane power supplied through the EtherNet/IP adapter.
Steady yellow
The point is On.
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Flashing red
(1)
A Field Power Loss condition exists.
Locate and correct the cause of field power loss condition.
(1) Flashing red indication only happens when the module is operating in AC mode.
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