What are the key features of the Managed Detection and Response?

Key features of MDR include 24/7 monitoring, threat detection, network monitoring, alert optimization and incident response guidance.

What are the main challenges addressed by Managed Detection and Response?

Our approach addresses the following challenges: Evolving threat landscapes, prioritization of security alerts, risk of security breaches, and lack of personnel.

What are the benefits of using SecureOT for Managed Detection and Response?

Benefits include enhanced security monitoring, less pressure on your operations teams, improved security expertise and continuous monitoring and alert analysis.

SecureOT Managed Detection and Response

Q: How does Rockwell Automation’s approach to OT security differ from IT security?

Our approach is purpose-built for OT. It’s engineer ed around the protocols, assets, and operational realities that define industrial environments. Backed by more than a century of industrial expertise, we focus on OT-specific vulnerabilities, threats and detection mechanisms to deliver real-time visibility and protection across the entire operational lifecycle. Through this expertise and our SecureOT™ solution suite, we can meet organizations wherever they are in their OT cybersecurity journey with end-to-end coverage that helps secure critical operations.

Stay ahead of threats to keep operations running smoothly.

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Female engineer holding a tablet on a modern factory plant floor. Analyzing critical cyber alerts via Rockwell Automation Security Monitoring and Response.

Cybersecurity

Rockwell Automation’s Managed Detection and Response (MDR) service, including Security Monitoring and Response, is a managed OT SOC offering designed for industrial environments. It’s a purpose-built approach that integrates with your existing infrastructure and helps organizations address OT security expertise and resource gaps through continuous monitoring, detection, investigation and guided response.

24/7 monitoring through a dedicated OT Security Operations Center (SOC)
Vendor-neutral integration with existing infrastructure
OT-specific expertise from certified security professionals
ISO 27001 certified

Managed Detection and Response Outcomes

Reduce your risk

Detect and contain threats before they result in downtime or financial loss.

Maximize your availability

Gain visibility across your OT environment so your team can make informed decisions in real-time.

Maintain efficiency

Eliminate false positives and only surface threats that require action.

Close the skills gap

Get certified OT security professionals working on your behalf without taking on the cost of building it in-house.

Why Industrial Organizations Need OT Managed Detection and Response

Your organization may need MDR if:

Alert fatigue is overwhelming your team
Your SOC doesn’t cover OT environments
Your teams are stretched thin or don’t have the bandwidth to monitor threats 24/7
Security alerts don’t tell you what to do next
Your threat detection tools are deployed but no one is managing them

Managed OT Cybersecurity Services

Increasing connectivity brings greater risks for security threats. Rockwell Automation provides managed services to protect your infrastructure.

Key Technologies

Our vendor-neutral approach integrates with what you have so your investments can work together. Here’s how each technology enables your environment.

Intrusion Detection System (IDS)

Intrusion Detection Systems (IDS) monitors industrial control systems, SCADA networks, and other critical infrastructure for unauthorized access or anomalous behavior. It’s specifically designed to understand proprietary industrial protocols and detect threats while working to avoid disruptions to the availability or reliability of essential operational processes.

Firewall and DMZ

This data source controls traffic between industrial systems and external networks. It uses protocol-aware filtering defined policies, and a secure intermediate zone to help prevent direct IT – OT communication while allowing necessary data exchange.

Risk and Vulnerability Management

SecureOT^TM Platform identifies and addresses security risk in systems controlling physical processes while also assessing and prioritizing these vulnerabilities to implement effective mitigation strategies.

Identity and Access Management

This data source provides secure, role-based access to OT systems by verifying user identities and enforcing least-privilege permissions. It helps ensure only authorized individuals can connect to critical resources while maintaining centralized control over access policies.

Endpoint Detection and Response (EDR)

This data source continuously monitors endpoints across OT environments for exploits, shellcode and zero-day threats. It feeds real-time telemetry into the security operations center (SOC) alongside other security signals to enable analysts to identify and respond to malicious activity at the device level before it can disrupt industrial operations.

Rockwell Automation OT SOC Infrastructure

Our OT security operations center (SOC) ingests the alerts and events from IDS, firewalls, EDR tools, SecureOT™ Platform and identity and access management and more to turn that raw data into clear, actionable guidance for your team.

Why Choose Rockwell Automation

OT-designed methodology: We’re built for complex and heterogenous industrial environments and can account for production sensitivity, proprietary protocols and operational constraints that IT security approaches miss.
Vendor-neutral: We work with your existing security investments to minimize sunk costs and leverage existing investments.
OT expertise at scale: Our services deliver the highest standards of information and are within global compliance with the ISO 27001 certification.
Risk-based approach: We provide the context that helps you prioritize what’s most important.
Built for continuous improvement: We help you track your security posture through monthly security reports, quarterly executive reviews, tracked KPIs and more.

Industrial OT Cybersecurity – Rockwell Automation SecureOT

SecureOT combines OT‑native designed software, expert services, and global scale to reduce risk, improve uptime, and simplify compliance for industrial operations.

Church & Dwight Increases Threat Visibility and Reduces Risk

Challenge

David Ortiz, CISO at Church & Dwight saw a need to strengthen OT security posture as cyberattacks targeting industrial organizations were increasing at an alarming rate. Ortiz aimed to improve visibility across IT and OT networks, helping to secure manufacturing operations while minimizing downtime. Ortiz turned to long-time partner, Rockwell Automation to help with modernizing OT security without impacting production.

Solution

As part of a comprehensive OT security solution, Church & Dwight implemented Rockwell Automation Managed Detection and Response to bridge internal skills gaps, standardize threat detection and monitoring across their enterprise and improve overall cybersecurity maturity.

Outcome

Church & Dwight was able to quickly scale their OT cybersecurity program across their global sites without disrupting operations. The team can now trust that their critical assets and data are being continuously monitored for potential threats by Rockwell Automation’s team of SOC Analysts while internal teams are able to focus on core business activities.

Read the case study

Supporting Resources

Affordably Unlocking Remote OT Visibility

Case Study

Affordably Unlocking Remote OT Visibility

Discover how a power transmission provider used remote OT visibility to meet NERC CIP compliance and cut costs with SecureOT Platform.

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Global Paper Producer Safeguards 30 Mills

Case Study

Global Paper Producer Safeguards 30 Mills

This global paper leader reduced ransomware risk and secured mills with tailored OT network segmentation and minimal disruption with SecureOT Platform

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Leading Power Company Reduces Threat Response Time

Case Study

Leading Power Company Reduces Threat Response Time

Secured legacy assets—coal, gas, wind, solar, hydro—with SecureOT Platform for real-time risk visibility and faster threat response.

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FAQs

Security Monitoring and Response (SMR) is Rockwell Automation’s Managed Detection and Response (MDR) service. It’s purpose-built to reduce risk across industrial operations.

Delivered by a 24/7 OT security operations center, SMR/MDR provides continuous monitoring, threat detection, investigation and response guidance. It also leverages our OT expertise and native integrations across the OT environment. Rather than simply generating alerts, SMR/MDR delivers prioritized, actionable insights that enable organizations to identify real threats, respond faster and maintain operational resilience.

Our approach is purpose-built for OT. It’s engineered around the protocols, assets, and operational realities that define industrial environments.

Backed by more than a century of industrial expertise, we focus on OT-specific vulnerabilities, threats and detection mechanisms to deliver real-time visibility and protection across the entire operational lifecycle. Through this expertise and our SecureOT™ solution suite, we can meet organizations wherever they are in their OT cybersecurity journey with end-to-end coverage that helps secure critical operations.

Discover how Managed Detection and Response helps protect your OT environment so you can drive productivity and growth.

Talk to an OT Security Specialist

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