Fault diagnostics

Use the
<controller-name>: Fault
 view to:
  • View information on any faults that occurred.
  • Retrieve a detailed fault log or core dump file from the controller.
  • Clear a fault.
The
<controller-name>: Fault
 view shows the last seven recoverable and the last seven non-recoverable faults with:
  • The fault code
  • Fault location and the link if available
  • A description of the fault
The
<controller-name>: Fault
 view is available by selecting the
Fault
 button from the
Connection
 pane when the controller is in
Remote run
 mode.
Controller Fault view
Fault Diagnostics view items and descriptions
Item
Description
Clear fault
Deletes the faults and fault logs from the controller.
Get fault log
Retrieves the detailed faults and fault logs from the controller. The information can be used when seeking technical support.
By default, the fault log is saved as a TXT file in the Downloads folder. You can customize the path as needed.
Get core dump fault log
Retrieves the core dump of
Micro800
 controller to a Bin file, which you can send to the Rockwell Automation engineering team for troubleshooting and debugging.
By default, the core dump is stored with the name
Controller_Core_Dump_mm_dd_yyyy_hh_min_sec.bin
 in the Downloads folder.
You can customize the path as needed.
The size limit for the core dump is 8,192 bytes. Upgrading the firmware clears the core dump.
Recoverable/Non-recoverable Fault
Displays two types of faults:
  • Recoverable faults are the faults that can be cleared without having to power cycle the controller.
  • Non-recoverable faults are the faults that require the controller to be power cycled before clearing the fault.
    Up to the last seven faults are recorded for each type of fault with the latest fault shown at the top. If more than seven faults occur, the oldest faults are overwritten.
Index
Displays the sequential number of the faults. The index number 1 indicates the last fault.
Fault Code
Displays the fault code in hexadecimal.
Location
Displays the fault location and provides a link to the program, if available.
Description
Displays the information about the fault.
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