Firewall ports and URL access
To ensure that FactoryTalk Updater can access the Product Compatibility and Download Center (PCDC) data and download the latest patches, you must add the following URLs to the firewall exception list:
When using the server installation:
- api.rockwellautomation.com
When using the client installation:
- idp.rockwellautomation.com
- netstorage.rockwellautomation.com
FactoryTalk Updater Ports Basic Configuration

Port Type | Port Number | Description |
---|---|---|
TCP | 808 | Allows the FactoryTalk Updater Agent and FactoryTalk Updater Client to connect to
the FactoryTalk Updater Server. |
TCP | 60129 | Allows access to the web-based FactoryTalk Updater Client. |
UDP | 137 | Ping computer names. |
Network-Echo Request (ICMPv4-In) | Allows one computer to contact or ping another computer to test network
communications. |
Port Type | Port Number | Description |
---|---|---|
TCP | 30064 | Allows access to the agent service to change the server address. |
UDP | 3702 | Allows Auto Discovery broadcast message. |
UDP | 137 | Used to ping computer names. |
Network-Echo Request (ICMPv4-In) | Allows one computer to contact or ping another computer to test network
communications. |
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