Restore an earlier system after upgrading FactoryTalk platform software

An archive file created using
FactoryTalk Services Platform
 6.10 cannot be restored on a computer running an earlier version of
FactoryTalk Services Platform
. You must use the archive file created before you installed
FactoryTalk Services Platform
 6.10 to revert to a previous version.
Before restoring to an earlier system, keep the following in mind:
  • Following the instructions in this topic overwrites all data in the
    FactoryTalk Directory
     and returns it to the state it was in before upgraded. For example, any applications, security settings, or system policies will be lost. If you want to keep any of this data, back up the network directory and local directory now.
  • When reverting from
    FactoryTalk Services Platform
     2.10 (CPR 9) or later to an earlier version of the platform, you must restore backup archives for both the network directory and the local directory, even if you plan to use only one of the directories.
  • If you upgraded to
    FactoryTalk Services Platform
     version 2.10 (CPR 9) or later, backups of the earlier version of the local directory and network directory were automatically created. You can use those backups to revert to an earlier version.
  • Do not restore an archive file created with
    FactoryTalk Services Platform
     2.10 (CPR 9) or later into a
    FactoryTalk Directory
     that is running
    FactoryTalk Services Platform
     2.00 (CPR 7). This is not supported and may have unexpected results.
  • As part of re-installing an earlier version of
    FactoryTalk Services Platform
     or
    FactoryTalk Automation Platform
    , you will need to enter the
    FactoryTalk
     administrator user name and passwords that were saved in the backup archive of the
    FactoryTalk Directory
    .
To restore an earlier system after upgrading
FactoryTalk
 platform software
  1. Uninstall all
    FactoryTalk
     software products that are incompatible with the version of the
    FactoryTalk
     platform you plan to use.
    1. To verify the version of the
      FactoryTalk
       platform software that a product requires, see the product's installation documentation.
    2. Go to
      Control Panel > Uninstall a program
       or
      Programs and Features
      .
    3. Uninstall
      FactoryTalk Services Platform
      .
    4. Uninstall
      Windows Firewall Configuration Utility
      .
  2. Restart your computer.
  3. Delete the folders
    C:\ProgramData\Rockwell\RNAServer
     and
    C:\ProgramData\Rockwell\RNAClient
    .
  4. Install the version of the
    FactoryTalk
     platform software you plan to use. If the version is 2.10 (CPR 9) or later, skip to the next step after installation. If the version is 2.00 (CPR 7), do the following:
    • On the
      Overview
       page of the
      FactoryTalk Directory
       Configuration Wizard, select both
      FactoryTalk Network Directory
       and
      FactoryTalk Local Directory
       and then select
      Next
      .
    • If prompted, enter a
      FactoryTalk
       administrator user name and password for each directory.
  5. Install earlier versions of all software products that are compatible with the version of the
    FactoryTalk
     platform software you plan to use. To verify the version of the
    FactoryTalk
     platform software that a product requires, see the product's installation documentation.
  6. Run
    FactoryTalk Administration Console
     and log on to the Local Directory. In
    Explorer
    , right-click the
    Local
     icon and then restore a local backup archive created with the earlier version of the
    FactoryTalk
     platform software.
  7. Select
    File
     >
    Log Off
    to log off the local directory, and then log on to the network directory. Right-click the
    Network
     icon and then restore a network backup archive created with the earlier version of the
    FactoryTalk
     platform software.
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