Innovative manufacturers are realizing the value of the Industrial Internet of Things (IIoT) by mapping out use cases that translate to immediate business value and outcomes. In fact, manufacturing represents the largest global industry with “digital value at stake” in the private sector — an estimated $6.1 trillion, according to a recent analysis done by Cisco®. The alliance between Rockwell Automation and Cisco, a Rockwell Automation Strategic Alliance Partner, focuses on helping customers on their digital journey to transform their manufacturing operations to capture this value and business outcomes.
Daimler Trucks North America (DTNA), a Daimler company, is one such organization where digital manufacturing has transformed its operations.
For DTNA, success isn't just about controlling costs. It's about building an agile company that can deliver exactly what the market demands — today and in the future. DTNA is the largest heavy-duty truck manufacturer in North America and a leading producer of medium-duty trucks and specialized commercial vehicles, including brands such as Freightliner, Western Star, Freightliner Custom Chassis, Thomas Built and Detroit.
Meeting Customization Demand
The truckmaker's Portland, Oregon, manufacturing facility builds a variety of commercial vehicles, including four different models of Western Star trucks. Each model is customized for specific requirements and tailored to every customer's needs, which isn't easy in a mass production environment.
DTNA leaders decided it needed to upgrade the network in its Western Star production facility to better coordinate truck customizations and support flexible and efficient operations, both now and in the future.
They also wanted a new network to serve as a foundation for innovative production applications and automation systems, including radio-frequency identification (RFID) for asset tracking.
As Paul Erdy, plant manager of Western Star, explains, “We coordinate all of the parts coming together on a single truck. Each truck that comes down the line is like a snowflake — no two are alike. We offer different configurations of wheel bases, axles, colors, air cleaners and other options, and we customize each truck to meet the needs of the customer.”
Improving Production Visibility
DTNA turned to Rockwell Automation and Cisco as strategic partners in this effort, designing and deploying a new network based on our jointly developed Converged Plantwide Ethernet (CPwE) validated design guide.
Secure and seamless Wi-Fi connectivity across the plant was critical because team leaders and supervisors needed to communicate reliably over wireless phones to manage floor production.
After installing the new network, wireless devices such as iPads can be used to confirm truck configurations, check part supply levels, retrieve parts from the warehouse, and confirm truck status in real time.
Secure Plant-to-Business Network
By combining IT and automation networks into one secure, manageable and converged environment, DTNA managers gained real-time visibility across production and operations. Data is transmitted securely to managers, helping them make better, faster decisions that keep plants running efficiently. Software-defined networking (SDN) also supports remote troubleshooting to minimize downtime when equipment needs maintenance or repair.
The architecture scales to any size or configuration, allowing DTNA to use the Western Star factory as a template, which it is rolling out across other factories in North Carolina and Mexico.
The Portland truck manufacturing plant project recently was awarded a 2016 Manufacturing Leadership Award in the Enterprise Technology Leadership Category from Frost & Sullivan.
Business Results Translate to Value
In the competitive trucking business, meeting customer expectations in value, quality and delivery are key.
To achieve this, according to Dieter Haban, CIO of DTNA, “We produce and collect a massive amount of data to understand where we are during the assembly of the truck. Now we can provide dashboard information to management, stay informed about any parts shortages, and know the status of the vehicle in real time, any time.”
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