Support

Website

www.amci.com (hotlink on AOP Vendor tab).

Contacts

Please contact AMCI for Technical Support regarding this RSLogix 5000 profile, the module itself, or any Sample Project. 24 Hour technical support is available at (860)585-1254. Outside of regular business hours (8AM - 5PM EST) an automated system will take your message and page an engineer on call. Please have your product model number and a description of the problem ready before you call.

Email: techsupport@amci.com

Tel: (860)585-1254 (24 Hour support)

Firmware Updates

Please contact AMCI Technical Support (above).

Module Repair and Replacement Options

Call AMCI at (860)585-1254 for a Return Merchandise Authorization number with model and serial numbers and a description of the problem.