Support

Website

www.amci.com (hotlink on AOP Vendor tab).

Contacts

Please contact AMCI for Technical Support regarding this RSLogix 5000 profile, the module itself, or any Sample Project. A list of distributors is on the AMCI website, as well as Technical Support, in the form of documents and FAQs. 24 Hour technical support is also available at 860-583-7271 during business hours (8AM - 5PM EST). At other times, an automated system will take your message and page an engineer on call. Please have your product model number and a description of the problem ready before you call.

Email: techsupport@amci.com

Tel: 860.583.7271 (24 Hour support)

Firmware Updates

Please contact AMCI Technical Support (above).

Module Repair and Replacement Options

Call AMCI at 860-585-1254 for a Return Merchandise Authorization number with model and serial numbers and a description of the problem.