Customized Support Can Help Boost Productivity and Reduce Maintenance Costs
Your operational needs are unique to you. TechConnect℠ Application Support is designed with this in mind. It is a flexible support-offering tailored to fit your exact needs.
With Application Support, your account is handled by a designated support team. Your dedicated team is equipped with information gathered from site visits, system drawings, and documentation. You can feel confident your team knows your systems and processes and can provide real-time support tailored to your operations.
Application Support can help you improve your personnel productivity, actively minimize downtime events, and reduce your maintenance costs. Four key features that can be customized to fit your needs include:
- Support tailored to your application
- Surveillance, alarming, and data archiving
- Application-level administration
- Site-specific knowledge management