Settings

The Settings section allows to manage and configure optional settings that are applied to a domain.

Domain options

The
Settings
Domain options
section provides a list of optional settings related to the devices registered to a specific domain.
Require a comment when a device connection ends
: The system requires the user to insert a comment after a remote connection session.
Log all the connection operations
: It enables the recording of all operation performed on remote devices, sorted by connection category.
Require contact details when requesting assistance
: It enables the
Request Assistance Information
window to pop up when a request for assistance is triggered.
Send e-mail notification of the assistance requests
: It allows any assistance request to be forwarded to a specific email address.
Send e-mail notification of account information
: It allows any administration notification be forwarded to a specific email address, such as a service expiration date.
NOTE: To send notifications to multiple email addresses, separate the email addresses by using a semicolon and no space. For example: j.smith@example.com;a.jones@example.com

Entitlements

The
Settings
Entitlements
section provides a detailed overview of both domain and device entitlements that are currently in use.
NOTE: See FactoryTalk Remote Access entitlement activation for further information on this subject.
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