View Entitlements
Entitlements add authorization to use different applications in your organization.
Entitlements are purchased through the commerce software portal. There are regular
entitlements purchased for specific periods of time and a special type of entitlement which is
consumed as it is used. The
View Entitlements and View Universal Screen Columns
table
shows applications and corresponding entitlements. For specific information about an
entitlement for an application, see the documentation for that application.See Purchase an Entitlement
for information on how to purchase entitlements. To use an application, you must allocate
purchased entitlements to the desired application. Only the owner or administrators of the
organization can allocate entitlements. See Allocate Entitlements for information on allocating entitlements.
Trial Entitlements allow you to try
FactoryTalk Hub applications before purchasing them. Contact a Rockwell representative to
receive trial entitlements.
NOTE:
Purchased entitlements appear in the FactoryTalk Hub View Entitlements
page within 1-2 hours.
Once purchased they must be allocated
to an organization.
However, if you have overlapping times on platform entitlements
you have the option
to decide if you want to replace the current entitlement now or in the future. This lets you
set the effective date of the new entitlement after the current entitlement expires so that
you can upgrade your license without worrying about timing. While the new entitlement is
waiting to be activated it is marked as pending. While pending you have the option to
deallocate the entitlement and use it somewhere else.When you select View Entitlements from the Hub Menu, the All Entitlements tab opens. The top
table shows entitlements which are available for allocation. The bottom table shows
Entitlements allocated to the current organization. If you need to purchase entitlements, a
button is provided to purchase entitlements.
To continue using the service, you must renew your subscription before the entitlement
expires.
Column | Description |
---|---|
Entitlement | Name of the purchased entitlement. A blue dot before the name denotes a new entitlement. Click the down arrow in the cell for details about the entitlement, including the entitlement type and the organization it is assigned to. |
Contract Number | Record of purchase of the entitlement. |
Quantity | For most entitlements this number is 1. |
Effective Date | The date the Entitlement is purchased and becomes active. |
Expiry Date | This date is the end date for the purchased entitlements. This date is
calculated based on the Effective date. A one-year entitlement expires one year
after the effective date whether or not it has been allocated. The purchased
entitlement is good until this day. If you purchase a new entitlement for the same
application before the current entitlement expires, the new one does not go into
effect until the previous one expires. |
Status | In the available for allocation part of the page the
Allocate button enables you to assign the entitlement to
the application for which it was purchased. When any entitlement is allocated, it is
moved to the Entitlements allocated to <organization>
section of the page. |
View Entitlements

Each entitlement for a service provided is tied to a contract number and has a defined effective date and expiry date.
The
Application Entitlements
table describes the types of entitlements available or
required for FactoryTalk Hub applications:
Application | Entitlement Required | Notes |
---|---|---|
Advisor | No | Once logged in, Advisor provides information on Rockwell Automation
products. |
FactoryTalk Analytics VisionAI | Yes | See FactoryTalk Analytics VisionAI documentation for details |
FactoryTalk DataMosaix | Yes | |
FactoryTalk Design Studio | Yes | See FactoryTalk Design Studio documentation for details |
FactoryTalk Energy Manager | Yes | |
FactoryTalk Motion Analyzer | No | |
FactoryTalk Remote Access | Yes | See FactoryTalk Remote Access documentation for details |
FactoryTalk Vault | No | FactoryTalk Vault is automatically entitled for operation. |
Fiix | No | |
Plex | No |
Users cannot share entitlements between organizations - entitlements can only be allocated to one organization.
Entitlements can be Platform, Additive, or Add-on types.
IMPORTANT:
Once an entitlement is allocated to an organization, it cannot be changed.
- Platform Entitlements are set up so that only one of them from a given family can exist in an organization at a time. For example, FactoryTalk Remote Access has eight platform entitlements available and they are defined by the number of concurrent connections they allow. They can be purchased for 1, 2, 5, or 10 concurrent connections. If you want 7 concurrent connections you cannot add a 2 connection and a 5 connection entitlement, you would need the 10 connection entitlement to satisfy the requirement.
- Add-On Entitlements are a special type of additive entitlement that requires an existing platform entitlement. These entitlements can be added multiple times in the same organization as long as it has the prerequisite platform entitlement. In applications that support Add-On Entitlements you could have a 10 concurrent connections platform entitlement and need to expand beyond 10 connections, for example to 22 concurrent connections, you would then use the 10 concurrent connections platform entitlement and three +5 Add-On entitlements. To allocate an add-on entitlement you must first allocate a platform entitlement.
- Additive Entitlement can be mixed to achieve larger combinations. They can be purchased separately and added together at a later time. Additive Entitlements can be allocated without an underlying Platform Entitlement.
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