In 2010, after three years of unsuccessful efforts to integrate their new ERP system with production, Hamlet decided to merge their administrative and production functions in a single IT organization. Based on their belief that IoT integration would be essential to future growth, the company mission was to develop a long-term, big-picture strategy.
Hamlet was familiar with Rockwell Automation control systems and, after a conversation at that year’s Automation Fair® event, became convinced that The Connected Enterprise® and our information solutions could provide the key to successful digitization, including paperless operation.
The company had previously updated their ERP system in an attempt to digitize their process but encountered limitations with regard to event-handling and real-time data using that approach. This time, their vision encompassed an overhaul of the entire manufacturing process including quality, energy and good movement, warehouse and performance management. Management aligned across all departments in support of this mission.
#2 Establish a Steering Committee
Every ship needs a captain and supporting crew. In Hamlet’s case, they formed a steering committee that included their CEO, CFO, VP of Operations, the project manager and the Rockwell Automation business consultant who had been part of the project since its inception.
This team served to maintain alignment, momentum and awareness throughout the company and as a communication and escalation point. The investment by senior executives attested to the company’s commitment to the project vision.
#3 Partner with a Technology Provider That Understands and Supports Your Overall Business Objectives
Rockwell Automation and Hamlet were existing long-term partners, and bolstered by the exchange between the two companies at the Automation Fair® event that shaped Hamlet’s vision, the company began to work with us on this project. Initial efforts focused on defining needs and goals, with technology acting as a tool to enable the vision for both companies.
#4 Carefully and Completely Assess Your Company’s Operations to Develop an Unvarnished Picture of Strengths, Gaps and Opportunities
Rockwell Automation and Hamlet added structure to the project in the form of an assessment. Under the old system, Hamlet’s goods receipt operation was a half manual process.