Unleash New Possibilities with LifecycleIQ Services
Expanded professional services portfolio combines knowledge and technology to holistically address needs across the industrial value chain and improve business sustainability
To help companies innovate faster and improve efficiencies during the age of digitalization, Rockwell Automation is evolving its service and solutions capabilities and launching a new brand: LifecycleIQ Services.
The new brand represents the expanding ways that customers can engage with Rockwell Automation technology and highly trained professionals to improve their performance and reimagine what’s possible across their industrial value chain.
LifecycleIQ Services provide the transformative partnership that customers need and expect today. By combining digital technologies with expansive human know-how, the services help companies work faster, smarter and with greater agility at every point in their business cycle. The services can help companies realize the power of a Connected Enterprise during the design, operations, and maintenance stages in greenfield and brownfield facilities.
“LifecycleIQ Services create a more intimate customer engagement model, one that can help companies not only solve problems, but also see new possibilities in production and transform them into reality,” said Frank Kulaszewicz, senior vice president, Lifecycle Services at Rockwell Automation. “We’re investing in providing a wide range of holistic services to help companies be more productive, safe and secure anywhere in a product, process or plant lifecycle.”
Inbavanan Rathinam, senior director, Solutions & Services, Asia-Pacific at Rockwell Automation, said: “One challenge faced by many industrial players in Asia-Pacific is how to adopt smart manufacturing technology quickly whilst seamlessly integrating legacy equipment and machinery. LifeCycleIQ Services help to address this unmet need holistically, enabling enterprises to be future-ready by incorporating agility and flexibility in both infrastructure and processes.
“Driving efficiencies also continues to be increasingly important to businesses across every sector in the region, with growing attention on sustainable operations. LifeCycleIQ Services enables our customers to better plan and service every aspect of the plant, from design to safe operations, enabling reduced energy usage, minimized wastage, and maximized output.”
Industrial companies can use LifecycleIQ Services to achieve outcomes like: Capturing more value from digital transformation initiatives, reducing risk with comprehensive cybersecurity support and improving workforce support.
To improve customer experiences, LifecycleIQ Services is also introducing a new way to receive multiple services in one contract. An Integrated Service Agreement allows companies to select a package of offerings to simplify their support needs and have just one number to call to access experts and receive priority service. Companies can get 24x7 technical support, repair services, reports and analytics, field services and more, all in one integrated contract.
