As a company, Rockwell Automation is one of the leaders in a very competitive global market. So, let’s start by thinking about how good leaders perceive competition.
When questioned on this very topic, I recently heard a colleague say that she thinks of it rather like Formula 1 motor racing.
Without the other teams pushing for excellence, we wouldn’t have the same rate of performance improvement.
The competition, she said, is healthy for us, healthy for them, and healthy for the whole market. I think this is a fantastic way of looking at things.
Relishing competition then, is important. The next logical question though, is… How?
Here are my top five tips and a few examples I’ve picked up from leadership conferences and my own experiences in leadership roles.
#1 Stay Customer Focused
The best companies put their customers right at the front of everything they do, constantly benchmarking against the competition and seeking to outperform them by offering exceptional experiences for their customers.