Troubleshoot Your HART Device

The Studio 5000 Logix Designer application indicates the presence of fault conditions. Fault conditions are reported in the following ways:

Warning Icon in Controller Organizer

Check the Controller Organizer to see if there is a warning icon on the HART device.
Warning Icon in Controller Organizer
If a warning signal appears in the I/O Configuration tree, make sure that:
  • The device is powered up and properly wired to the module.
  • There are no electronic keying mismatches.
  • There is no fault status on the analog channel.

Status and Fault Information in Module Properties

Module Properties in the Studio 5000 Logix Designer application includes a series of views. The Connection view displays error messages.
The Connection view displays a device fault description that includes an error code that is associated with the specific fault type.
Connection Fault Description with Error Code

Studio 5000 Logix Designer Application Tag Editor

Fault conditions are indicated in the controller tags for the HART device.
Fault Indication in Controller Tags for HART Devices

CIP Error Codes for HART Devices

Under different error conditions, error codes are returned for CIP messaging sent to HART devices. These error codes either display on the Connection view or show in CIP messaging responses. The following table describes HART device common error codes and the recommended action.
Error Code
Description
Action
0x01/0x204
Timeout.
Possible timeout conditions:
  • Channel is not configured as HART-enabled.
  • I/O module owner connection to the controller is down.
  • No HART device is wired on the channel.
  • Enable HART for the channel.
  • Make sure that the owner connection to the module is up.
  • Wire a HART device on the channel.
  • HART device is rebooting.
  • HART device discovery with Command 0 is in progress.
Retry.
0x0C
Object is in the wrong mode.
Retry.
0x01/0x114
  • Electronic Keying mismatch.
  • HART expanded device type mismatch.
Correct the mismatch.
0x01/0x116
  • Electronic Keying mismatch.
  • Major or Minor Revision mismatch.
0x02
No resource
Retry.
0x20
Invalid parameter found in the CIP request.
Correct the parameter.
Ox1E
Service failed – HART command failed due to a link layer error.
Retry.
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