Explorer

The
Explorer
 section allows to manage and configure any domains and the connection of any related devices.

Domain view

In the
Domain view
 section it is possible to:
  • Search for a resource
  • Create a folder
  • Add a local or remote device
  • Create a firewall policy
  • Import a firewall policy
  • Associate a firewall policy
  • Create a group
  • Configure permissions
NOTE: See the
Resource
 section in FactoryTalk Remote Access Manager overview and related entities to learn how to access these features.
The
Domain view
 section is split into two panes:
  1. A
    domain pane
     on the left.
  2. A
    permissions/information pane
     on the right.
The main elements included in the
Explorer
Domain view
 are described below:
  • Domain pane:
     The left pane of this web page shows a hierarchical folders tree containing the remote devices registered to a specific domain.
    The domain tree view can be freely customized by the user. The
    FactoryTalk Remote Access Manager
     supports the creation of folders and sub-folders nested as needed. This is especially useful if you want to create different access rules depending on users.
  • Permissions/information pane:
     By selecting each folder or device, the right pane of the same web page shows information related to the folder or the device respectively, such as connection details or for example:
    Permissions
    ,
    Entitlements
    ,
    Firewall
     and
    Routing Rules
    .
    NOTE:
    You can assign permissions to entire folders or single devices. The devices located in each folder inherit the same permissions as the parent folder. Assigning permissions to a single device allows to specifically select the granted permissions, while this choice is not possible whenever permissions are inherited.
    NOTE: See Domain user permissions for further information on this subject.
    NOTE: When hovering on an IP address located in the device
    information pane
    , a copy icon appears. This icon allows to easily copy IP addresses.
  • Once you have selected a device, right on top of this pane
    two blue buttons
     display:
    • The
      Interactive Access (Web Only)
       or
      Interactive Access (Tools)
       button allows to manage the connection with the selected device.
      NOTE: The
      Interactive Access (Web Only)
       feature does not require
      FactoryTalk Remote Access
       Tools installation. In this way, you can connect to the remote desktop of the selected device from any device, including smartphones or tablets.
      NOTE: See FactoryTalk Remote Access Manager Tools for further information on this subject.
    • The
      VPN
       button allows to establish a VPN connection between the
      FactoryTalk Remote Access Manager
       and the selected device.
      NOTE: See (Interactive Access) Connection for further information on this subject.
  • Online devices toggle switch:
     It allows to filter the domain devices, showing only any currently online devices listed in the domain pane.
  • Assistance required toggle switch:
     It filters the devices for which an assistance request has been submitted.
  • Refresh button:
     It refreshes the webpage with the current configurations once these have been saved.
  • Permissions pane:
     It is located on the right pane and allows to add or remove users or groups from the list and grant them specific permissions.
  • Add resources:
     (circled plus icon) It opens a context menu that includes a set of operations.
    NOTE: See FactoryTalk Remote Access Manager overview and related entities for further information on this subject.

Devices view

The
Explorer
Devices view
 section includes a table that shows all the devices registered to a specific domain and the related information listed in the columns nearby.
NOTE: You can adjust the columns width as desired by pulling their borders. The columns order in the grid can be changed by dragging columns titles.
The information provided are:
Column Title
Description
Name
The device name.
Status
The status of the runtime connection with the server.
Assistance Request
Date and time of any open assistance request.
VPN reachable IP
Device IP reachable through VPN.
Path
Folders path where the device is stored within the
FactoryTalk Remote Access Manager
, in the
Domain view
 section.
Device IP address
The network interface IP address on the device.
MAC addresses
The device MAC address or addresses.
FactoryTalk Remote Access Runtime Version
The Runtime software version running on the device.
System family
The model of the remote device is automatically detected. If not,
Generic device
 will appear.
Operating system
The operating system of the remote device.
CPU architecture
The device CPU architecture.
Last login time
The last remote access login time.
Last logout time
The last remote access logout time.
Domain registration
The date and time of the device registration to the domain.
Entitlements
The Runtime entitlement type.
Also this section includes the following elements located at the top of the screen to narrow your device search:
  • Online devices toggle switch:
     It allows to filter the domain devices, showing only any currently online devices listed in the domain pane.
  • Assistance required toggle switch:
     It filters the devices for which an assistance request has been submitted.
  • Refresh button:
     It refreshes the webpage with the current configurations once these have been saved.

Map view

In the
Explorer
Map view
 section, a map shows where the domain devices are located. Geolocation uses the devices public IP address, and for this reason the devices position on the map may be not accurate.
NOTE: See Geolocation for further information on this subject.
When you select a pushpin, its border changes to blue and a drop down menu located at the top of the map lists the associated devices in alphabetical order, showing online devices first. The pane on the right shows detailed information about the device location, IP address and allows further settings. You can manually enter a device location, so it will be displayed on the map.
To enter or edit the location of a single device, select it in either the
Explorer
Domain view
 and then edit the device settings to update the
Location
 .
NOTE: Group locations cannot be edited. If a group location is incorrect, the location of each device in the group must be edited.
Provide Feedback
Have questions or feedback about this documentation? Please submit your feedback here.